Key Account Manager Retail
3 weeks ago
Key Account Manager – Retail
Location: Mumbai
Experience: 5–10+ years
Industry: Retail Technology / POS / AIDC Solutions
About the Role
TVS Electronics is seeking a dynamic and results-driven Key Account Manager to manage and grow strategic retail accounts. The role focuses on POS hardware, AIDC solutions, and Retail Software ISVs, ensuring long-term engagement with large enterprise customers in Retail and QSR segments.
Key Responsibilities
- Own and drive B2B sales for TVS Electronics’ retail solutions.
- Manage and grow key accounts in Retail and Quick Service Restaurant (QSR) segments.
- Build and maintain strong relationships with decision-makers in enterprise accounts.
- Identify new business opportunities and expand revenue within existing accounts.
- Lead sales presentations, product demonstrations, and negotiations.
- Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction.
- Track sales performance, pipeline, and forecasts; report to management regularly.
Desired Profile
- 5–10+ years of experience in B2B sales, preferably in POS hardware, AIDC solutions, or Retail Software ISVs.
- Strong network in the retail ecosystem, including decision-makers in Retail & QSR.
- Proven ability to handle key accounts and drive long-term customer engagement.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated, result-oriented, and capable of working independently and within a team.
- Understanding of retail technology trends, POS hardware, and software solutions is a plus.
Education
- Bachelor’s degree in business, Commerce, Electronics, IT, or related field. MBA is a plus.
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