Key Account Manager Retail

3 days ago

Mumbai Maharashtra India, Maharashtra TVS Electronics Full time

Key Account Manager – Retail

Location: Mumbai

Experience: 5–10+ years

Industry: Retail Technology / POS / AIDC Solutions

About the Role

TVS Electronics is seeking a dynamic and results-driven Key Account Manager to manage and grow strategic retail accounts. The role focuses on POS hardware, AIDC solutions, and Retail Software ISVs, ensuring long-term engagement with large enterprise customers in Retail and QSR segments.

Key Responsibilities

  • Own and drive B2B sales for TVS Electronics’ retail solutions.
  • Manage and grow key accounts in Retail and Quick Service Restaurant (QSR) segments.
  • Build and maintain strong relationships with decision-makers in enterprise accounts.
  • Identify new business opportunities and expand revenue within existing accounts.
  • Lead sales presentations, product demonstrations, and negotiations.
  • Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction.
  • Track sales performance, pipeline, and forecasts; report to management regularly.

Desired Profile

  • 5–10+ years of experience in B2B sales, preferably in POS hardware, AIDC solutions, or Retail Software ISVs.
  • Strong network in the retail ecosystem, including decision-makers in Retail & QSR.
  • Proven ability to handle key accounts and drive long-term customer engagement.
  • Excellent communication, negotiation, and presentation skills.
  • Self-motivated, result-oriented, and capable of working independently and within a team.
  • Understanding of retail technology trends, POS hardware, and software solutions is a plus.

Education

  • Bachelor’s degree in business, Commerce, Electronics, IT, or related field. MBA is a plus.

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