Client Services Representative

7 days ago


Kanpur, India DWC | De Works Communications Full time

Job Overview


  • 2-4 years MUST HAVE EXPERIENCE IN BFSI SECTOR / Advertising Agency
  • Place Mumbai
  • Full time
  • Work from office
  • 4-5 LPA


We are looking for a dedicated and motivated Client Servicing Executive. You should be able to identify and resolve client queries and feedback in a professional and timely manner. Besides, you should be able to maintain a record of your interactions with clients.


As a Client Servicing Executive, you should own excellent communication skills Moreover, you should provide guidance and support to team members as and when required.


To perform in this job role, you should good analytical skills and problem-solving abilities. Furthermore, you should be highly motivated and able to work in a team as well as independently. Your ability to provide in-depth knowledge of the company’s products and services will be beneficial.


Send in your application if you can fulfil the job responsibilities. We would love to hear from you.

Responsibilities

  • Communicating with clients via phone calls, emails, or in-person
  • Identifying and resolving client queries
  • Maintaining a detailed and accurate record of all client details and communications
  • Building and maintaining long-lasting business relationships with clients
  • Ensuring to respond to client queries in a professional and timely manner
  • Assisting in the hiring process and providing necessary guidance to the team members and new recruits
  • Providing clients with relevant information on the products and services offered by the company


Requirements

  • Bachelor’s degree in Business Administration, Business Management, or a related field
  • Proven work experience in the Customer Service department as a Client Servicing Executive.
  • Excellent communication and interpersonal skills
  • Good time management and organizational skills
  • Strong analytical and problem-solving skills
  • Deadline-driven and highly motivated individual
  • Ability to maintain a calm composure in stressful situations
  • Good listening skills
  • Ability to work independently and collaboratively
  • Ability to offer excellent customer service


Interested candidates can apply at hr@deworkscommunications.com



  • kanpur, India Skuad Full time

    Customer Service Representative Responsibilities: Serve as the first point of contact for customers via phone, email, or chat, addressing inquiries and resolving issues efficiently. Handle customer complaints and escalate issues to the appropriate team when necessary. Maintain a high level of professionalism and empathy when dealing with sensitive ...


  • Kanpur, India Pepper Content Full time

    Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...


  • Kanpur, India Client of Aakriti HR Services Full time

    Greet and direct customers - Answer customers’ questions about specific products. - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products - Manage returns of merchandise - Coordinate with the Retail Sales Representatives team to provide excellent customer service - Inform customers about discounts and special...

  • Medical Representative

    3 months ago


    Kanpur, India Health healing Pharmaceutical Pvt Ltd Full time

    Experience only Welcome. The Person Will Be Responsible For: (1) Meeting Doctors And Chemists And Generating Sales From Them (2) We Are Looking For A Persuasive Medical Representative To Promote And Sell Company Medications To Doctors, Pharmacists, And Other Relevant Healthcare Professionals. The Medical Representatives Responsibilities Include Persuading...

  • Sales Representative

    3 months ago


    Kanpur, India Mohan Associates Full time

    We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. **Responsibilities** - Present, promote and sell products/services using solid arguments to existing and prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet...


  • Kanpur, India Global Trade Plaza Full time

    **Roles and Responsibilities**: - Responsible for engaging with key customers by building and preserving trusting - relationships. - Creating loyalty and driving revenue from existing customers by developing and executing - contact strategies across multiple segments and all customer touch points. - Constantly identify opportunities to grow the customer...


  • Kanpur, India Atomyc Full time

    About Atomyc:Atomyc is focussed on developing data-based content marketing solutions for its clients. We create impactful ideas and brand solutions through data-driven, fun, informative and engaging content. Thought-led communication is what helps customers of our brands make informed purchase decisions. Our extraordinary work has established us as an agency...


  • Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time

    **Job Description - International Customer Service Representative** **No. of openings - 2** **Location - Fazalganj, Kanpur** We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you...

  • Sales Representative

    4 months ago


    Kanpur, India Surface Paint Pvt. Ltd Full time

    **Interacts directly with customers throughout all phases of the sales process**. They're responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: -...


  • kanpur, India HR Yaar Full time

    Position : Customer Service Manager Industry : Travel Insurance Location : BTM Layout, Bangalore Experience: 5 years in Customer Service, preferably in the BFSI Sector. Job Summary: We are seeking a highly motivated and experienced Customer Service Manager with a strong background in the BFSI sector to lead our customer service team. The ideal candidate...


  • Kanpur, India Truely Marry Full time

    Truely Marry Matrimonial Is A Leading Organization In Matrimonial Industry; Dealing In Online/ Offline & Personalize Matrimonial Service, We also Deal Wedding Directory Segment, where we associate with Vendor & Approach End Customer For Business Service. **What does a Customer Care Executive do?** Customer Care Executive (C.C.E) will act as a liaison,...


  • Kanpur, Uttar Pradesh, India Afreen International Tours & Travels Full time

    **Key Responsibilities**: - Generate leads and develop a strong sales pipeline through various channels. - Provide exceptional customer service by understanding clients' travel needs and preferences. - Build and maintain strong relationships with clients and industry partners. - Stay updated on industry trends, destinations, and specific Hajj and Umrah...

  • Sales Representative

    3 weeks ago


    Kalyanpur Kanpur, Kanpur, Uttar Pradesh, India INNOVISION LIMITED Full time

    Sales representatives learn about customers' needs and preferences. They can then explain how a product or service can help customers achieve their goals or solve problems **Experience**: - Cold calling: 1 year (preferred) - total work: 1 year (preferred) - Sales: 1 year (preferred) - sales representative: 1 year (preferred) **Language**: - English...

  • Sales Representative

    3 months ago


    Kanpur, Uttar Pradesh, India SWEN Services Full time

    Position : Sales Representative Location : Kanpur Experience : Need more than 2 years in field sales experience Education : Any Graduation - Hire advisors from open market. - Create your own team, Train and motivate them. - Help partners to generate and track leads, close sales. - Meeting assigned targets. - Seek new customers and increase sales. - Good...

  • Sales Representative

    4 months ago


    Kanpur, India SB Cars Pvt. Ltd. Full time

    **Types of Dealerships**: Automobile sales are typically conducted through various types of dealerships, including new car dealerships, used car dealerships, and independent sellers. New car dealerships sell brand-new vehicles from specific manufacturers, while used car dealerships offer pre-owned vehicles. Independent sellers can be individuals or small...

  • Medical Representative

    3 months ago


    Barra, Kanpur, Uttar Pradesh, India Akash ganga medical Full time

    **A Medical Representative **or medical sales representative, sells a company's products to healthcare professionals, such as doctors, nurses, and pharmacists. Their responsibilities include: Establishing relationships: Medical representatives should build and maintain relationships with healthcare providers. Educating: Medical representatives should educate...


  • kanpur, India Bajaj Capital Full time

    Build relationships with key employees among customers Create plans to address clients’ business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products...


  • kanpur, India Bajaj Capital Full time

    Build relationships with key employees among customersCreate plans to address clients’ business needsAdvise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriateHelp sales team up-sell or cross-sell services and productsEnsure...


  • Kanpur, India Bajaj Capital Full time

    Build relationships with key employees among customersCreate plans to address clients’ business needsAdvise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriateHelp sales team up-sell or cross-sell services and productsEnsure...

  • Admission Counselor

    3 months ago


    Kanpur, India Client of Aakriti HR Services Full time

    Providing counselling face to face, over the telephone, or online - Working with individuals, families or groups - Keeping confidential records - Building a relationship of trust and respect with clients - Listening to clients' concerns, empathising with them, and helping them to see things more clearly or in a different way **Salary**: ₹12,000.00 -...