Director of Client Servicing
5 months ago
Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 250+ Enterprise customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority of the startup ecosystem.
We are on the path to building a global on-demand content marketplace platform that allows for
collaboration, discovery, and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators, and at the same time, scale up our existing services. To fuel all this, we have some exciting product ideas planned, and we are looking for a Director of Client Servicing
We’re looking for someone enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn’t afraid to roll up their sleeves and get their hands dirty.
The ideal candidate will have experience in all stages of the account management and customer success cycle. They should be confident in building new client relationships and maintaining existing ones.
Job Responsibilities:
● Cultivating solid relationships with clients through the provision of exceptional after-sales
service.
● Creating a positive onboarding experience for new clients.
● Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
● Maintaining an accurate record of all existing and potential clients.
● Inspire repeat business from clients.
● Responding to client inquiries in a timely and professional manner.
● Analyze performance data to offer clients data-driven business insights and at the same time,
use those insights to improve our service offerings
● Ensure timely receivables and cash flow from clients
● Ensuring smooth functioning of the account internally to help meet all deliverables including
coordination with design teams, media teams, managers, and other important stakeholders.
● Prepare timely team and client updates on all stages of project processes
The ideal candidate must -
● At least 8+ years of experience in account management/client services roles in digital marketing
agency experience is a big plus
● Have excellent verbal, and written communication, and presentation skills.
● Have a willingness to be flexible: Works beyond what is described in the job description.
● Understand the market and competitor activities.
● Be able to seek out the appropriate contact in a targeted organization
● Respect handling complaints
● Ability to deliver results under pressure.
● Have experience in project management
● Be able to multitask and work under strict deadlines
● Be able to work efficiently under minimal supervision
● Proven ability to utilize the Salesforce contact platform required
Benefits at Pepper:
• Paid leaves for new parents
• Paid menstrual Leave
• Flexible work timings
• Medical Insurance coverage for all employees and dependents including Parents or in-laws • COVID 19 insurance coverage for all employees and dependents including Parents or in-law
-
Kanpur, India Chitkara University Full timeChitkara University, Himachal Pradesh is looking for retired army personnel for the post of Director/Deputy Director for its Department of Administration and Department of Residential Services. The concerned person will lead, oversee, and direct the staff responsible for the company's administrative services.Responsibilities-Collaborates with all management...
-
Program Director
2 weeks ago
Kanpur, Uttar Pradesh, India Indian Energy Skill Development Private Limited (IESD) Full timeCompany OverviewIndian Energy Skill Development Private Limited (IESD) is a leading provider of training development, consultancy, and continuous education services. With a focus on niche technological areas, IESD offers upskilling opportunities for working professionals and students. The company has received the prestigious award for Excellence in...
-
Sales Director Government Vertical
3 days ago
Kanpur, Uttar Pradesh, India Cyfuture Full timeDrive Government Sales Growth with CyfutureWe are seeking a dynamic and results-driven Sales Director Government Vertical to lead our government sales efforts in India.About the RoleThe ideal candidate will have a strong background in IT sales, specifically in the government sector. They will be responsible for identifying new business opportunities, driving...
-
Sales Director
3 weeks ago
Kanpur, Uttar Pradesh, India Staffing Solutions Full timeSales Director Opportunity at Staffing SolutionsWe are seeking a seasoned Sales Director to lead our plywood and laminates sales team at Staffing Solutions. This is a fantastic opportunity for an experienced professional to drive growth, develop talent, and exceed sales targets in the wood products industry.About the Role:The Sales Director will be...
-
Admission Counselor
6 months ago
Kanpur, India Client of Aakriti HR Services Full timeProviding counselling face to face, over the telephone, or online - Working with individuals, families or groups - Keeping confidential records - Building a relationship of trust and respect with clients - Listening to clients' concerns, empathising with them, and helping them to see things more clearly or in a different way **Salary**: ₹12,000.00 -...
-
Real Estate Sales Director with Market Vision
2 weeks ago
Kanpur, Uttar Pradesh, India Propkarmaa Pvt Ltd Full time**Job Summary**Propkarmaa Pvt Ltd is seeking a seasoned Sales Director to spearhead its real estate division. This role demands strategic leadership, exceptional communication skills, and a deep understanding of the local market.As a Senior Sales Manager at Propkarmaa, you will be responsible for driving sales growth, building strong client relationships,...
-
Public Relations Director
14 hours ago
Kanpur, Uttar Pradesh, India Avian WE Full timeJob DescriptionWe are seeking a seasoned Public Relations Director to lead our Auto Practice at Avian WE. This is an exciting opportunity for a PR professional who thrives in a fast-paced environment, has a passion for consumer brands, and possesses strong leadership, communication, and strategic thinking skills.About UsAvian WE provides equal employment...
-
Service Coordinator
6 months ago
Kanpur, Uttar Pradesh, India Client of Aakriti HR Services Full timeGood in Excel. - Knowledge of MS Office. **Min 1 year of Experience in Excel/Advanced Excel.**: - Knowledge of MIS and Data Management. - Excellent coordination and communication skills. - Ability to prepare delivery files, Data Manipulation. - Making MIS Reports on collated data. - Exemplary ability to meet deadlines. - Proficient with Excel Formulas such...
-
Sales Performance Director
1 month ago
Kanpur, Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full timeRole Overview:As a Sales Performance Director at Livekeeping Technologies Pvt Ltd, you will be responsible for driving sales performance, managing sales teams, and ensuring excellent customer service within a designated center or branch. This role requires a strategic thinker with strong leadership skills and the ability to inspire and motivate teams to...
-
Creative Director
2 weeks ago
Kanpur, India Eastvantage Full timeEastvantage is seeking a dynamic and innovative Creative Director / Content Chief Officer to join our growing team. In this role, you will lead creative and content-driven business development initiatives that directly impact growth and market positioning. As a strategic leader with expertise in creative direction and communications, you will inspire a...
-
Supervisor
6 months ago
Kanpur, India Client of Peoplelan LLP Full timea)On field monitoring of pipeline deployment work. b) material and resource planning as per site condition c) Laisoning with local authorities for permission and smooth execution of work d) daily reporting of executed work **Salary**: ₹150,000.00 - ₹200,000.00 per year Schedule: - Morning shift Ability to commute/relocate: - Kanpur, Uttar...
-
Sales Director
2 weeks ago
Kanpur, Uttar Pradesh, India NETAMBIT VALUEFIRST SERVICES PRIVATE LIMITED Full timeWe are seeking an accomplished Sales Director with extensive experience in driving sales teams towards meeting and exceeding targets. If you have 1-3 years of leadership experience in a B2B or B2C sales environment, we want to hear from you.Key Responsibilities:Lead and motivate a team of sales representatives to achieve team targets, fostering a culture of...
-
Client Relationship Officer
8 months ago
Kanpur, India Bajaj Capital Full timeBuild relationships with key employees among customersCreate plans to address clients’ business needsAdvise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriateHelp sales team up-sell or cross-sell services and productsEnsure...
-
Cipet Plastic Industry
6 months ago
Kanpur, India Client of Aakriti HR Services Full timeCheck & Implement daily Planning of Production / Packaging Issue Raw materials & Packaging materials accordingly Depute manpower & Supervise Operators Check Process Parameters. Check faults & do remedy for the same. Check & review machine productivity Mould change & Preventive Rectify quality problem Prepare online inspection report Prepare daily...
-
Quality Control Chemist
6 months ago
Kanpur, India Client of Aakriti HR Services Full timePerform complex research projects, such as developing new products and testing new methods - Provide instruction on proper chemical testing and processing procedures including mixing times, operating temperatures, and ingredients - Prepare compounds, reagents, and solutions used in laboratory procedures **Salary**: ₹12,000.00 - ₹15,000.00 per...
-
Accounts Assistant
6 months ago
Kanpur, India Client of Aakriti HR Services Full timeConduct monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance. Prepare accurate, timely financial statements. Reconcile balance sheet accounts. Coordinate semi-annual audits **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kanpur, Uttar Pradesh: Reliably...
-
Tender Executive
6 months ago
Kanpur, India Client of Aakriti HR Services Full time**Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Financial Services Consultant
1 day ago
Kanpur, Uttar Pradesh, India Cholamandalam Securities Limited Full timeJob OverviewCholamandalam Securities Limited is a leading broking & distribution company that offers investment solutions to individual clients and equity advisory services to institutional investors.About UsWe are a member of both Bombay Stock Exchange Limited and National Stock Exchange of India Limited, committed to providing high-quality investment...
-
Regional Sales Manager
4 weeks ago
Kanpur, Uttar Pradesh, India Rapid Diagnostic Full time**Job Title:** Regional Sales Manager - Client Relationship ExpertAt Rapid Diagnostic, we are seeking a seasoned Regional Sales Manager who can foster strong client relationships and drive sales growth in the diagnostic and healthcare products industry.Main Responsibilities:Build and maintain strong relationships with key clients, addressing their needs...
-
Export Customer Service
1 week ago
Kanpur, India Torpedo shoes pvt ltd Full timeCompany Description we suggest you enter details here Role Description This is a full-time on-site role for an Export Customer Service position located in Kanpur. The role involves handling export inquiries, processing orders, coordinating shipments, and providing excellent customer service to international clients. Qualifications Excellent communication and...