UCCE L1 Support

Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...

Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...

Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should...

Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware...

About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...

Job Role: L1 Support Location: Bangalore Experience : 2+ years Work mode: Onsite / Full TimeKey Accountabilities - On-Site IT Services and Support Perform On-Site IT Services and Support: • Act as part of the on-site IT team, responsible for all IT support activities at, and assist with IT support for connected locations. • Execute assigned tickets,...

Description:The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking system. The fundamental goal of this position is to help our customers...

Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 years About the Role We are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and...

About Consilium SoftwareConsilium Software is a fast-growing SaaS company in the customer engagement space. Since 2007, we have helped over 2,000 companies in more than 120 countries connect their employees with customers through our Uni digital engagement platform. Our cloud-based and on-premise solutions enable over five billion interactions annually...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey Responsibilities- Customer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience. - Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...