Customer Service Analyst
5 days ago
Company DescriptionWe have an opportunity for a Customer Service Analyst (International Voice Process) for a Top MNC Banking captive client in Pune/Noida/Gurgaon. To briefly discuss the opportunity-Please feel free to email us with your resume at sushmita@floatap.com OR drop a text over WhatsApp to our Talent Advisors at 7386509307.Do mention time slot or availability for a brief telephonic conversation. We will ensure to contact you at earliest.Role Description- This is for an International Voice Process Role with Exceptionally Good Communication Skills. - We are looking for an Empathetic customer service representative with extensive background in conflict resolution and customer care. - Should be well versed in working in customer service and problem solving environments. - Excellent interpersonal skills - Bachelor's degree in any discipline is a mandate - Experience range: 2-9 years , Prior experience preferably from US OR UK Europe region OR international voice process. - Shift Timings : its 24*7-Please be informed this role includes Night Shift as well- 1.30am to 10.30am. - Location: Pune
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Service Desk Analyst
4 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations - Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in...
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Service Desk Analyst
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole: Service Desk Analyst Required Technical Skill Set: IT Service Desk Operations Desired Experience Range: 2 to 5 Yrs. Location of Requirement : Pune Mode of interview :Virtual Interview Desired Competencies (Technical/Behavioral Competency) Must-Have Atleast 2 years of experience handling Service Desk services. Fluency in English (Reading, Writing,...
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Service Desk Analyst
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole: Service Desk AnalystRequired Technical Skill Set: IT Service Desk OperationsDesired Experience Range: 2 to 5 Yrs.Location of Requirement : PuneMode of interview :Virtual InterviewDesired Competencies (Technical/Behavioral Competency)Must-Have- Atleast 2 years of experience handling Service Desk services. - Fluency in English (Reading, Writing,...
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Service Desk Analyst
5 days ago
New Delhi, India Potentiam Ltd Full timeService Desk AnalystLocation: Bangalore (Hybrid Work Model)Experience - 4+ YearsAbout the Role:We are looking for a passionate and skilled Service Desk Analyst to join our growing tech team in Bangalore. You’ll work on cutting-edge technologies, solve real-world business challenges, and collaborate with talented professionals across global teams.Key...
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Customer Success Analyst
5 days ago
New Delhi, India Camu Full timeJob Title: Customer Success Analyst / Product AnalystExperience: Freshers (Education domain preferred)Location: Chennai – PallikaranaiWork Mode: On-site (Office)Number of Positions: 6Languages: English and Hindi (preferred)About the RoleWe are looking for dynamic and detail-oriented Customer Success Analysts / Product Analysts to join our growing team....
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Client Service Analyst
1 day ago
New Delhi, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-timeExperience: 2-4 yearsIndustry: Financial ServicesDesignation: Client Service AnalystCompany DescriptionReval Analytical Services (www.revalanalytics.com) is an affiliate of Virtua Research Inc. (www.virtuaresearch.com), a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private...
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Service Monitoring Analyst
4 weeks ago
New Delhi, India Art Technology and Software Full timeJob SummaryService Monitoring Analysts play a key role in ensuring organization continues to exceed industry leading availability across all services (e.g. Transaction Processing, webservices).Key responsibilities include, but are not limited to: Continual monitoring of all key services (error rates, fluctuation in volumes and transaction accept/decline...
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Solutions Consultant
2 weeks ago
New Delhi, India Customer Engagement Platform Full timeTitle : Solutions ConsultantLocation : BangaloreRoles and Responsibilities:- Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. - Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design - Own and maintain the product...
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Solutions Consultant
1 week ago
New Delhi, India Customer Engagement Platform Full timeTitle : Solutions Consultant Location : BangaloreRoles and Responsibilities: Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design Own and maintain the product demonstration...
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QC Analyst – Customer Support
1 day ago
New Delhi, India Highbrow Technology Inc Full timeHiring Now: QC Analyst – Customer Support (Voice Quality Monitoring)Location: Anywhere in India Shift: 8 hours in any shift Experience: 1 - 2 Years Mode: Remote We are looking for an experiencedQC Analyst (Quality Checker)to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring...