Customer Success Specialist
1 day ago
Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and effectively.Position Overview:We are seeking a full-time Customer Success Specialist to join our team. This on-site role involves providing top-notch customer support by resolving technical issues and helping customers optimize their use of our platform. If you are a proactive, customer-focused professional with strong problem-solving skills, we’d love to hear from youKey Responsibilities:- Be the trusted point of contact for customers, guiding them through onboarding, adoption, and ongoing success with Klenty. - Understand clients’ business needs and translate them into solutions within our platform. - Drive product adoption by conducting training sessions and creating best practices. - Analyze customer usage patterns and proactively identify opportunities to improve engagement. - Collaborate closely with Sales, Product, and Support teams to deliver a seamless customer journey. - Address customer issues with empathy and ownership, ensuring quick resolution and satisfaction. - Advocate for customers internally by providing insights and feedback to enhance Klenty’s product and services.Qualifications:- 2–3 years of experience in Customer Success, Account Management, or a client-facing SaaS role. - Strong communication and relationship-building skills. - Ability to understand and explain SaaS/CRM/workflow automation concepts to different types of users. - A proactive mindset with problem-solving abilities and attention to detail. - Comfortable managing multiple accounts and priorities simultaneously. - Prior experience working in a SaaS startup environment is a plus.Additional Requirements:- Ability to work on-site in Chennai. - Flexibility to work rotational shifts as required, primarily covering US business hours.
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR Location: Delhi NCR (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform . We help...
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR Location: Delhi NCR (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform . We help...
-
Customer success specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR???? Location: Delhi NCR (On-site; no WFH/hybrid option)???? Employment Type: Full-time???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance???? Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We help...
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR Location: Delhi NCR (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We help universities...
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR📍 Location: Delhi NCR (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We help...
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR📍 Location: Delhi NCR (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We help...
-
Customer Success Specialist
4 weeks ago
New Delhi, India Studium Full timeCustomer Success Specialist – Delhi NCR📍 Location: Delhi NCR (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We help...
-
Customer Success
7 days ago
New Delhi, India Clara AI Full timeCustomer Success - Onboarding SpecialistLocation: Kalyaninagar, Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM ISTDomain: B2B SaaSRole Overview:We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role, you’ll own the post-sales onboarding journey —...
-
Customer Success Specialist
4 weeks ago
Delhi, India Forrester Full timeAt Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each...
-
Customer Success Specialist
6 days ago
Saket, Delhi, India Freshly Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFreshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, Freshly is redefining the quick supply chain for fruits, vegetables, and more. Our goal is to consistently deliver high-quality fresh products at lightning speed to our customers. Join us in...
