Customer Success Specialist

2 days ago


Saket Delhi, India Freshly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Freshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, Freshly is redefining the quick supply chain for fruits, vegetables, and more. Our goal is to consistently deliver high-quality fresh products at lightning speed to our customers. Join us in revolutionizing the fresh food delivery industry.

Role Description

This is a full-time on-site role located in New Delhi for a Customer Success Specialist. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing exceptional customer support, and reaching out to prospective customers. Day-to-day tasks include resolving customer inquiries, addressing concerns, and maintaining customer relationships through effective communication. Analytical skills will also be utilized to gather insights and improve the overall customer experience.

Qualifications

  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Warm calling to get customer insights
  • Strong Customer Interviewing Skills with understanding of pain points of customers
  • Excellent Communication skills, preferably English
  • Able to own the process and self motivated
  • Ability to work onsite in New Delhi
  • Problem-solving skills and attention to detail
  • Prior Experience is a plus
  • Bachelor's degree in business, communications, or a related field


  • saket, India Freshly Full time

    Company DescriptionFreshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, Freshly is redefining the quick supply chain for fruits, vegetables, and more. Our goal is to consistently deliver high-quality fresh products at lightning speed to our customers. Join us in...


  • New Delhi, India Stratawiz Technologies Full time

    Company DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...


  • New Delhi, India Stratawiz Technologies Full time

    Company DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole Description This is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...


  • Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...


  • New Delhi, India CultureX Full time

    Customer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value...


  • Delhi, India Whatjobs IN C2 Full time

    Job title: Customer onboarding and support executive/Customer Success associate. We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda. Roles and Responsibilities Walk through and train clients in software platform and provide education for all product features and process....


  • Delhi, Delhi, India Raptor Supplies Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Designation - Customer Success SpecialistShift Timings- 12:00PM-9:00PM, 9:00AM to 6:00PM4:30AM to 12:30PMLOCATION:Lower Ground Floor, A & M Supplies India Private Limited, A-41, Block B, Mohan Cooperative Industrial Estate, Saidabad, New Delhi, Delhi 110044Job Description:Customer Success Specialist We are looking for a professional who has:Ability to...


  • New Delhi, India SalesPanda Full time

    Job title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...


  • New Delhi, India SalesPanda Full time

    Job title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...


  • Delhi, Delhi, India Lynkit Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title -Customer Success SpecialistLocation: New Delhi, Okhla, Phase 1Job Type: Full-time, On-site - Rotational Shifts Work Schedule: Rotational ShiftsIndustry: Electronics / Product-Based Company -PreferenceExperience: Minimum 2 years of experienceWe are hiring a Customer Success Specialist with a strong technical background and a customer-first...