Customer Success Specialist

3 days ago

Saket Delhi, India Freshly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Freshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, Freshly is redefining the quick supply chain for fruits, vegetables, and more. Our goal is to consistently deliver high-quality fresh products at lightning speed to our customers. Join us in revolutionizing the fresh food delivery industry.

Role Description

This is a full-time on-site role located in New Delhi for a Customer Success Specialist. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing exceptional customer support, and reaching out to prospective customers. Day-to-day tasks include resolving customer inquiries, addressing concerns, and maintaining customer relationships through effective communication. Analytical skills will also be utilized to gather insights and improve the overall customer experience.

Qualifications

  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Warm calling to get customer insights
  • Strong Customer Interviewing Skills with understanding of pain points of customers
  • Excellent Communication skills, preferably English
  • Able to own the process and self motivated
  • Ability to work onsite in New Delhi
  • Problem-solving skills and attention to detail
  • Prior Experience is a plus
  • Bachelor's degree in business, communications, or a related field

  • Customer Success Manager

    2 weeks ago

    Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...

  • Customer Success Specialist

    6 days ago

    Delhi, Delhi, India Studium Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Success Specialist – Delhi NCRLocation:Delhi NCR (On-site; no WFH/hybrid option)Employment Type:Full-timeIndustry:SaaS | EdTech | Higher Education Quality AssuranceReports To:Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India's most advancedaccreditation intelligence platform. We help universities and colleges...

  • Customer Success Specialist

    3 weeks ago

    New Delhi, India Klenty Full time

    Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...

  • Customer Success Specialist

    7 days ago

    New Delhi, India Klenty Full time

    Job Title: Customer Success Specialist Location: Chennai, IndiaCompany Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...

  • Customer Success Specialist

    4 days ago

    Delhi, Delhi, India SalesPanda Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...

  • Sales Specialist

    4 days ago

    Delhi, Delhi, India Bring My Customer Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist will be...

  • Customer Success Officer

    2 days ago

    Saket, Delhi, Delhi, India Planyourworld Training Academy pvt ltd Full time ₹ 3,00,000 per year

    Job Title: Customer Success OfficerLocation: Saket, New DelhiEmployment Type: Full-TimeJob Summary:We are seeking a proactive and customer-focused Customer SuccessOfficersto help customers in completing the course. Keep the customers engaged, resolve their queries, and ensure timely completion of course. The ideal candidate should possess excellent...

  • Customer Success

    4 weeks ago

    New Delhi, India Clara AI Full time

    Customer Success - Onboarding SpecialistLocation: Kalyaninagar, Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM ISTDomain: B2B SaaSRole Overview:We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role, you’ll own the post-sales onboarding journey —...

  • Customer Success Manager

    2 weeks ago

    New Delhi, India Recro Full time

    Designation - Partner Success Specialist Location - BangaloreThe Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...

  • Asst. Manager Customer Success

    2 days ago

    Saket, Delhi, Delhi, India Planyourworld Training Academy pvt ltd Full time ₹ 2,40,000 - ₹ 4,00,000 per year

    Job Title: Assistant Manager Customer SuccessLocation: Saket, New DelhiEmployment Type: Full-TimeJob Summary:We are seeking a proactive and customer-focused Assistant Manager to manage team of Customer Success Officersto help customers in completing the course. Keep the team motivated for customer engagement, resolve the customer queries, and ensure timely...