Customer Success Specialist
2 hours ago
Customer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value from our platform. This role calls for a consultative mindset, excellent communication, and the ability to positively influence customer adoption and retention.Key ResponsibilitiesAct as the primary point of contact for key accounts post-onboarding. Lead and execute client onboarding processes smoothly and effectively. Build strong, meaningful relationships with client stakeholders and understand their marketing objectives. Monitor platform usage, identify potential risks, and drive proactive client engagement. Educate clients on new features, campaign best practices, and overall performance optimization. Collaborate cross-functionally to resolve issues and integrate client feedback. Drive renewals, upsells, cross-sells, and customer advocacy initiatives (testimonials, case studies, etc.). Conduct periodic business reviews and share actionable insights to enhance platform utilization. Advocate client needs internally while aligning with the product roadmap and company objectives. Maintain accurate CRM documentation and track key client success metrics.Requirements3+ years of experiencein Customer Success or Account Management, preferably in a SaaS environment. Strong understanding ofdigital marketing, influencer marketing, or ad-tech tools . Proven ability to manage multiple accounts with a structured, strategic approach. Excellentcommunication, negotiation, and presentationskills. Hands-on experience with tools such asHubSpot, Gainsight, Intercom, Mixpanel , or similar platforms. Acustomer-first mindsetwith strong analytical and problem-solving skills.
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Customer Success Specialist
2 weeks ago
New Delhi, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
2 weeks ago
New Delhi, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole Description This is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer success specialist
1 week ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate. We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda. Roles and Responsibilities Walk through and train clients in software platform and provide education for all product features and process....
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Customer Success Specialist
3 weeks ago
New Delhi, India Klenty Full timeJob Title: Customer Success Specialist Location: Chennai, IndiaCompany Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer Success Specialist
2 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
