Customer Success Specialist
4 weeks ago
Customer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value from our platform. This role calls for a consultative mindset, excellent communication, and the ability to positively influence customer adoption and retention.Key ResponsibilitiesAct as the primary point of contact for key accounts post-onboarding. Lead and execute client onboarding processes smoothly and effectively. Build strong, meaningful relationships with client stakeholders and understand their marketing objectives. Monitor platform usage, identify potential risks, and drive proactive client engagement. Educate clients on new features, campaign best practices, and overall performance optimization. Collaborate cross-functionally to resolve issues and integrate client feedback. Drive renewals, upsells, cross-sells, and customer advocacy initiatives (testimonials, case studies, etc.). Conduct periodic business reviews and share actionable insights to enhance platform utilization. Advocate client needs internally while aligning with the product roadmap and company objectives. Maintain accurate CRM documentation and track key client success metrics.Requirements3+ years of experiencein Customer Success or Account Management, preferably in a SaaS environment. Strong understanding ofdigital marketing, influencer marketing, or ad-tech tools . Proven ability to manage multiple accounts with a structured, strategic approach. Excellentcommunication, negotiation, and presentationskills. Hands-on experience with tools such asHubSpot, Gainsight, Intercom, Mixpanel , or similar platforms. Acustomer-first mindsetwith strong analytical and problem-solving skills.
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Customer Success Specialist
7 days ago
New Delhi, India DemandNXT Full timeNote: Please read the job description carefully before you apply. Please don't submit applications without reviewing the requirements. If you don't get a response from us, it may be because your profile doesn't match the criteria.Customer Success Specialist (Fresher)Location: On-site (Night Shift)Experience: 0–6 MonthsWork Mode: Full-timeMode: Face-to-Face...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation: PuneRole Type: Individual ContributorIndustry: SaaS | Data SecurityAbout Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Specialist
3 days ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical...
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Customer Success Specialist
3 days ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Specialist
2 weeks ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS Cloud Location: Pune, Maharashtra Job Type: Full-TimeJob Overview We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximize the value of their AWS investments. This role requires a mix of...
