Customer Success Specialist
2 days ago
Job Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical knowledge, businessacumen, and strong relationship-building skills to drive adoption, optimize costs, and ensureoverall customer satisfaction.Key Responsibilities● Serve as the primary point of contact for assigned AWS customers, building strongstrategic relationships.● Drive adoption of AWS services, ensuring alignment with customer business objectives.● Analyze usage patterns and recommend cost optimization strategies, includingReserved Instances, Savings Plans, and right-sizing of resources.● Coordinate with AWS Solutions Architects, Support, and Professional Services teams toresolve technical and operational challenges.● Conduct regular business reviews, track KPIs, and provide actionable insights forcontinuous improvement.● Guide customers through cloud migration, modernization, and best practiceimplementation.● Proactively identify risks, potential issues, and opportunities to enhance customerexperience and cloud ROI.Must-Have Skills● Strong knowledge of AWS Cloud services (EC2, S3, RDS, Lambda, VPC, CloudFront,etc.)● Excellent customer relationship management and communication skills● Ability to translate technical concepts into business value● Experience with cost optimization and ROI analysis in cloud environments● Project/account management skills with the ability to manage multiple customerssimultaneously● Analytical problem-solving and performance monitoring skills● AWS Certifications (Solutions Architect, Cloud Practitioner, or equivalent)Good-to-Have Skills● Experience with specialized AWS services (AI/ML, serverless, DevOps)● Hands-on cloud migration experience● Data analysis and visualization skills (QuickSight, Tableau, Excel)● Industry-specific cloud expertise (finance, healthcare, e-commerce, etc.)● Change management and internal training experience● Project management certifications (PMP, Agile, Scrum)Alternative Skills (Optional)● Knowledge of Azure, Google Cloud, or multi-cloud environments● Technical consulting or pre-sales experience● IT service management (ITIL) knowledge● Basic scripting (Python, Bash, PowerShell)● Familiarity with customer success platforms (Salesforce, Gainsight, HubSpot)● Business analysis and KPI tracking skillsQualifications● Bachelor’s degree in Computer Science, Information Technology, or a related field (orequivalent experience)● 3–7 years of experience in cloud computing, customer success, or technical accountmanagement● AWS certifications highly preferredWhy Join Us● Work with cutting-edge cloud technologies and enterprise clients● Opportunity to shape cloud adoption strategies and drive measurable businessoutcomes● Collaborative and innovative team environment
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Customer Success Specialist
4 weeks ago
New Delhi, India CultureX Full timeCustomer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value...
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Customer Success Specialist
7 days ago
New Delhi, India DemandNXT Full timeNote: Please read the job description carefully before you apply. Please don't submit applications without reviewing the requirements. If you don't get a response from us, it may be because your profile doesn't match the criteria.Customer Success Specialist (Fresher)Location: On-site (Night Shift)Experience: 0–6 MonthsWork Mode: Full-timeMode: Face-to-Face...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation: PuneRole Type: Individual ContributorIndustry: SaaS | Data SecurityAbout Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Specialist
3 days ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Specialist
2 weeks ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS Cloud Location: Pune, Maharashtra Job Type: Full-TimeJob Overview We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximize the value of their AWS investments. This role requires a mix of...
