Customer Success Specialist
7 days ago
Note: Please read the job description carefully before you apply. Please don't submit applications without reviewing the requirements. If you don't get a response from us, it may be because your profile doesn't match the criteria.Customer Success Specialist (Fresher)Location: On-site (Night Shift)Experience: 0–6 MonthsWork Mode: Full-timeMode: Face-to-Face only (No virtual interviews)Rounds: 2 rounds of in-person interviewsAbout the RoleWe are seeking an enthusiastic and customer-focused Customer Success Specialist to join our team. This is an excellent opportunity for fresh graduates who are eager to build a career in customer success. You will assist in managing customer queries, supporting project execution, and ensuring a smooth and positive customer experience.The ideal candidate is a strong communicator, a proactive problem-solver, and someone willing to learn and grow in a fast-paced environment.Key Responsibilities- Handle client communication and ensure timely updates - Coordinate with internal teams for client deliverables - Document client needs, feedback, and expectations - Build strong rapport and maintain long-term client relationships - Respond to and resolve customer queries promptly and professionally - Support customer retention through effective post-sales engagement - Track and coordinate customer tasks and project-related activities - Work closely with Sales & Support teams - Maintain accurate customer interaction records and feedback - Work in night shifts to support customers across the US time zones.Required Skills & Qualifications- Experience: 0–6 months & Freshers welcome - Communication: Excellent spoken and written English - Customer/Client Mindset: Strong willingness to assist and handle clients professionally - Problem-Solving: Ability to think critically and provide effective solutions - Adaptability: Quick learner with the ability to work in a fast-paced environment - Technical Skills: Basic understanding of CRM tools, ticketing systems & MS Office (training will be provided) - Availability: Must be willing to work from the office on night shiftsWhy Join Us?- Competitive salary and company benefits. - Opportunity to build a strong foundation in client management & customer success - Work in a dynamic, collaborative, and customer-centric environment
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Customer Success Specialist
4 weeks ago
New Delhi, India CultureX Full timeCustomer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation: PuneRole Type: Individual ContributorIndustry: SaaS | Data SecurityAbout Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Specialist
3 days ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical...
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Customer Success Specialist
2 days ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS CloudLocation: Pune, MaharashtraJob Type: Full-TimeJob OverviewWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to joinour AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximizethe value of their AWS investments. This role requires a mix of technical...
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Customer success specialist
4 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Specialist
2 weeks ago
New Delhi, India enreap Full timeJob Title: Customer Success Specialist– AWS Cloud Location: Pune, Maharashtra Job Type: Full-TimeJob Overview We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our AWS Cloud team. The CSM will act as a trusted advisor, helping our customers maximize the value of their AWS investments. This role requires a mix of...
