Customer Relations Manager

2 weeks ago


New Delhi, India 98thPercentile Full time

Job Title: Student Success Manager (SSM) Location:Work from Home Job Type:Full-Time | Night Shift [ 5 day working] Compensation:Up to ₹5.5 LPAAbout the Company 98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students in the USA, empowering them to achieve academic and personal excellence.Role Overview As aStudent Success Manager (SSM) , you will be responsible for ensuring the success and satisfaction of students and parents across our US-based programs. You will act as the primary point of contact—guiding students from enrolment through program completion—while also contributing to business growth through upselling and cross-selling opportunities.Key Responsibilities Serve as the trusted advisor for students and parents enrolled in our US-based programs. Onboard new students, ensuring smooth transitions and clarity on program expectations. Provide ongoing support by addressing academic concerns, feedback, and queries. Track student progress, share insights with parents, and recommend solutions to maximize outcomes. Collaborate with faculty, support, and product teams to deliver an outstanding learning experience. Identify opportunities to upsell or cross-sell additional programs aligned with student goals. Ensure high retention rates by building strong, long-term relationships with families.Requirements Excellent verbal and written communication skills in English. Strong interpersonal skills and empathy to build trust with parents and students. Prior experience in Customer Success, Academic Counselling, or EdTech sales preferred. Ability to work in US time zones (night shift).



  • New Delhi, India Hubtown Limited Full time

    Manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and generating revenue for the company through timely recoveries.About the RoleManage and analyse customer interactions and data throughout the customer lifecycle, with the goal...


  • New Delhi, India Reegreen Recycle Full time

    Company Description LaptopOnRent.biz is one of the top IT rental companies in India, providing businesses and individuals with high-quality laptops and desktops on rent—whether for a day, a short-term project, or long-term needs.Role Description This is a full-time on-site role for a Customer Relations Executive located in Ahmedabad. The Customer Relations...


  • New Delhi, India SWITRUS HOLIDAYS Full time

    Job Title: Customer Relations Executive (Tele-Sales)Jobs Review: We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and...


  • Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCandid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by...


  • Delhi, Delhi, India Acme Advertising Co. Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAcme Advertising Co. is a trusted leader in Outdoor Publicity and Retail shops branding services with a pan-India presence. With over 15 years of industry experience, we have served 173+ corporate clients across India and UAE, completing 330,000+ installations and successfully delivering 2970+ projects. Our diverse clientele spans various...


  • New Delhi, India SWITRUS HOLIDAYS Full time

    Job Title: Customer Relations Executive (Tele-Sales)Jobs Review:We are looking to hire an experienced, customer-oriented Customer RelationExecutive to utilize inbound and outbound telephone calls to achieve salestargets. The ideal candidate will be responsible for generating sales, buildingclient relationships, and promoting our travel services and packages....


  • New Delhi, India SKS Veterinary Hospital Full time

    Company DescriptionSKS Veterinary Hospital is India's leading chain of multi-specialty pet hospitals, delivering world-class veterinary care since 2003. With a network of over 14 state-of-the-art branches across multiple cities, including Chennai, Bengaluru, and Hyderabad, SKS Veterinary Hospital is committed to excellence for pets and their families. Our...


  • New Delhi, India SKS Veterinary Hospital Full time

    Company Description SKS Veterinary Hospital is India's leading chain of multi-specialty pet hospitals, delivering world-class veterinary care since 2003. With a network of over 14 state-of-the-art branches across multiple cities, including Chennai, Bengaluru, and Hyderabad, SKS Veterinary Hospital is committed to excellence for pets and their families. Our...


  • Ashok Vihar, Delhi, Delhi, India USP Polymers LLP Full time ₹ 2,00,000 - ₹ 2,49,333 per year

    Position Title: Customer Relationship ManagerReports To: Head – Sales & Marketing / Business Development ManagerRole OverviewThe Customer Relationship Manager (CRM) is responsible for building and nurturing long-term relationships with customers, ensuring high levels of customer satisfaction, and driving customer loyalty and retention. The role involves...


  • Faridabad, Delhi-NCR, India Irec Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Designation: Customer Relation Manager (CRM) Experience: Minimum 3 Years Openings: 2 Gender: Male / Female Salary: ₹25,000 – ₹30,000 per month Job Summary:We are hiring a Customer Relation Manager to maintain excellent relationships with clients, handle service issues, and ensure customer satisfaction. The CRM will play a key role...