Customer Relations Manager
2 weeks ago
Manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and generating revenue for the company through timely recoveries.About the RoleManage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and generating revenue for the company through timely recoveries.Responsibilities- Keep excellent relationship with the customers, build trust and confidence in the company by updating them on the progress of their property and build one-to-one relationships. - Managing Customer Lifecycle from sale to possession of the customer’s property. - Enhance Customer Experience. - Updating the progress of payments in ERP/ SAP (Sales & CRM Module). - Internal co-ordination with Engineering, Design, Legal and Accounts departments for getting updates on the project. - Demand generation on achieving milestones in construction and informing the customers pre and post-demand generation. - Follow-up on submittals. - Collections/ Payment Follow Ups with Customer. - Drive post-sales activity. - Coordinate with Financers for fund flow and fund utilization, maintain and update data as per internal strategies. - Address and manage escalated customer queries.Key Performance Indicators- Monitor and maximise customer lifetime value strategies. - Plan & Monitor accurate and timely sales documentation - Eg, Application forms, Allotment Letters, Agreement for Sale / Construction, Demand Notices, Sale Deeds, Tripartite Agreements/NOC for Banks. - To contribute to the overall standardisation of data, formats and MIS. - To conceptualize & identify opportunities to create and implement customer delight.Qualifications- Education: Graduate/ Post Graduate/ MBA. - Experience: Overall experience of 4-10 Years of Experience in real estate Sales/CRM.Required Skills- Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities. - Proficiency in ERP/SAP systems.Preferred Skills- Experience in real estate industry. - Knowledge of customer relationship management.
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Customer Relations Executive
2 weeks ago
New Delhi, India Reegreen Recycle Full timeCompany Description LaptopOnRent.biz is one of the top IT rental companies in India, providing businesses and individuals with high-quality laptops and desktops on rent—whether for a day, a short-term project, or long-term needs.Role Description This is a full-time on-site role for a Customer Relations Executive located in Ahmedabad. The Customer Relations...
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Customer Relations Manager
1 week ago
Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionCandid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by...
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Customer Relations Executive
4 days ago
New Delhi, India SWITRUS HOLIDAYS Full timeJob Title: Customer Relations Executive (Tele-Sales)Jobs Review: We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and...
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Customer Relations Manager
3 days ago
Delhi, Delhi, India Acme Advertising Co. Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionAcme Advertising Co. is a trusted leader in Outdoor Publicity and Retail shops branding services with a pan-India presence. With over 15 years of industry experience, we have served 173+ corporate clients across India and UAE, completing 330,000+ installations and successfully delivering 2970+ projects. Our diverse clientele spans various...
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Customer Relations Manager
2 weeks ago
New Delhi, India 98thPercentile Full timeJob Title: Student Success Manager (SSM) Location:Work from Home Job Type:Full-Time | Night Shift [ 5 day working] Compensation:Up to ₹5.5 LPAAbout the Company 98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for...
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Customer Relations Executive
5 days ago
New Delhi, India SWITRUS HOLIDAYS Full timeJob Title: Customer Relations Executive (Tele-Sales)Jobs Review:We are looking to hire an experienced, customer-oriented Customer RelationExecutive to utilize inbound and outbound telephone calls to achieve salestargets. The ideal candidate will be responsible for generating sales, buildingclient relationships, and promoting our travel services and packages....
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hospital Customer Relations Executive
1 week ago
New Delhi, India SKS Veterinary Hospital Full timeCompany Description SKS Veterinary Hospital is India's leading chain of multi-specialty pet hospitals, delivering world-class veterinary care since 2003. With a network of over 14 state-of-the-art branches across multiple cities, including Chennai, Bengaluru, and Hyderabad, SKS Veterinary Hospital is committed to excellence for pets and their families. Our...
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hospital Customer Relations Executive
1 week ago
New Delhi, India SKS Veterinary Hospital Full timeCompany DescriptionSKS Veterinary Hospital is India's leading chain of multi-specialty pet hospitals, delivering world-class veterinary care since 2003. With a network of over 14 state-of-the-art branches across multiple cities, including Chennai, Bengaluru, and Hyderabad, SKS Veterinary Hospital is committed to excellence for pets and their families. Our...
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Customer Relations Manager
1 week ago
Ashok Vihar, Delhi, Delhi, India USP Polymers LLP Full time ₹ 2,00,000 - ₹ 2,49,333 per yearPosition Title: Customer Relationship ManagerReports To: Head – Sales & Marketing / Business Development ManagerRole OverviewThe Customer Relationship Manager (CRM) is responsible for building and nurturing long-term relationships with customers, ensuring high levels of customer satisfaction, and driving customer loyalty and retention. The role involves...
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Customer Relation Manager
1 day ago
Faridabad, Delhi-NCR, India Irec Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearDesignation: Customer Relation Manager (CRM) Experience: Minimum 3 Years Openings: 2 Gender: Male / Female Salary: ₹25,000 – ₹30,000 per month Job Summary:We are hiring a Customer Relation Manager to maintain excellent relationships with clients, handle service issues, and ensure customer satisfaction. The CRM will play a key role...
