Network Specialist

2 months ago


Lucknow, India LTIMindtree Full time

Experience Range: 10 to 12 years of experience

Location: Bangalore, Chennai and Hyderabad

Notice Period: Immediate joiners only


Job Discription for Cisco-SDN-Network-Administration


Mandatory skill:


Routing Switching Nexus 7k and 9k MPLSF5 Big IP LTM Cisco SDWAN Cisco Viptela Cisco ACI Cisco ISE Cisco DNA Center Pulse Secure VPN Checkpoints wireless controller and access points


10 years of senior level networking operational experience providing daytoday operational monitoring and technical support for the network infrastructure

Should have exposure in Routing and switching should possess good knowledge in cisco products

Cisco 29xx C37xx C39xx C3900 series routers and switches

Installation configuration and setup skills of cisco routers and switches for LANWAN connectivity

Installation configuration and setup skills of F5 Big IP LTM load balancers for secure Internet connectivity to web applications

Hands on experience in cisco catalyst and Nexus 7k and 9k switches and experience to work on Cisco ACI SDN

Hands on experience in Cisco SDWAN Technologies

Hand on experience in SDWAN Technologies Cisco Viptela SilverPeaak

Hands on experience in Pulse Secure VPN devices

Hands on experience in checkpoint firewall

Hands on experience to work on Cisco ISE

Deep understanding of wireless controller and access points

Good Knowledge of security concepts

Good working and overall technical knowledge of technical infrastructure including but not limited to Data center operations LANWAN etc


Desired Characteristics


Plan and execute in depth technical activity influencing the direction of activities plans and providing technical insight and guidance to others

Investigate and help resolve issues on customers network and IT estates using agreed troubleshooting methodologies

Manage support cases to enable fast resolution that exceeds our customers expectations

Ensuring accurate recording of all cases using the Companys ticket management tool and closing within agreed timeframes

Using the central document repository to ensure knowledge sharing across the team and enable best practice

Supporting and taking ownership of adhoc projects to develop the capabilities of the Ideal Service Centre

Supporting wider team with knowledge share via knowledge base communications emails howto guides etc and contribution at team meetings Ticket SLAs and KPIs are achieved

Escalation procedures policies and working practices are adhered to customer defined standard

All records relating to Service Requests Incidents Problems and Knowledge Management are completed accurately and within agreed timeframe

Projects are delivered in line with project quality standards

Proven experience in incident management service request management and problem solving

Experience of using ticketing systems and use of monitoring and management tools

Ability to communicate effectively and build relationships to understand client requirements

Accurate recording of information

A selfmotivated attitude

Ability to deliver against deadlines and agreed targets

Participation in the oncall rota

  • Full clean driving license and ITIL qualification desirable



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