Network Specialist
2 months ago
Experience Range: 10 to 12 years of experience
Location: Bangalore, Chennai and Hyderabad
Notice Period: Immediate joiners only
Job Discription for Cisco-SDN-Network-Administration
Mandatory skill:
Routing Switching Nexus 7k and 9k MPLSF5 Big IP LTM Cisco SDWAN Cisco Viptela Cisco ACI Cisco ISE Cisco DNA Center Pulse Secure VPN Checkpoints wireless controller and access points
10 years of senior level networking operational experience providing daytoday operational monitoring and technical support for the network infrastructure
Should have exposure in Routing and switching should possess good knowledge in cisco products
Cisco 29xx C37xx C39xx C3900 series routers and switches
Installation configuration and setup skills of cisco routers and switches for LANWAN connectivity
Installation configuration and setup skills of F5 Big IP LTM load balancers for secure Internet connectivity to web applications
Hands on experience in cisco catalyst and Nexus 7k and 9k switches and experience to work on Cisco ACI SDN
Hands on experience in Cisco SDWAN Technologies
Hand on experience in SDWAN Technologies Cisco Viptela SilverPeaak
Hands on experience in Pulse Secure VPN devices
Hands on experience in checkpoint firewall
Hands on experience to work on Cisco ISE
Deep understanding of wireless controller and access points
Good Knowledge of security concepts
Good working and overall technical knowledge of technical infrastructure including but not limited to Data center operations LANWAN etc
Desired Characteristics
Plan and execute in depth technical activity influencing the direction of activities plans and providing technical insight and guidance to others
Investigate and help resolve issues on customers network and IT estates using agreed troubleshooting methodologies
Manage support cases to enable fast resolution that exceeds our customers expectations
Ensuring accurate recording of all cases using the Companys ticket management tool and closing within agreed timeframes
Using the central document repository to ensure knowledge sharing across the team and enable best practice
Supporting and taking ownership of adhoc projects to develop the capabilities of the Ideal Service Centre
Supporting wider team with knowledge share via knowledge base communications emails howto guides etc and contribution at team meetings Ticket SLAs and KPIs are achieved
Escalation procedures policies and working practices are adhered to customer defined standard
All records relating to Service Requests Incidents Problems and Knowledge Management are completed accurately and within agreed timeframe
Projects are delivered in line with project quality standards
Proven experience in incident management service request management and problem solving
Experience of using ticketing systems and use of monitoring and management tools
Ability to communicate effectively and build relationships to understand client requirements
Accurate recording of information
A selfmotivated attitude
Ability to deliver against deadlines and agreed targets
Participation in the oncall rota
- Full clean driving license and ITIL qualification desirable
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