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Training Manager
3 months ago
As the Beauty Retail Training Manager, you will be responsible for developing and implementing comprehensive training programs for our retail staff across multiple locations. Your primary goal will be to ensure that our team members possess the knowledge, skills, and confidence to deliver exceptional customer service and drive sales. You will play a critical role in maintaining brand standards and fostering a culture of excellence within our retail stores.
1. Training Modules Development: Design, implement, and continuously improve
training programs for retail staff, including product knowledge, sales techniques, new
product launches, customer service skills, and brand standards.
2. Training Delivery: Conduct engaging and informative training sessions for new hires
and existing staff, both in-person, classroom and virtually, ensuring consistent and
effective communication of key concepts.
3. Training Materials: Develop, adapt and maintain a library of training materials,
including presentations, videos, manuals, and online resources, to support ongoing
learning and development.
