Customer Support Communication Intern
2 months ago
Location: Mohali India
Company: Buddy (a brand of Jungleworks)
About Us: Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely empathetic support through a network
of skilled listeners and psychologists.
Job Summary: We are seeking a highly motivated and communicative intern to join our team. As a Customer Support & Communication Intern you will be the frontline contact for our users responsible for managing chats on social media WhatsApp and our customer support panel. You will also coordinate and schedule sessions between customers and consultants ensuring a smooth and supportive experience for our users.
Key Responsibilities:
- Handle and respond to customer inquiries through social media WhatsApp and the customer support panel.
- Act as a liaison between customers and consultants coordinating and scheduling appointments.
- Provide empathetic and effective communication to customers dealing with sensitive issues.
- Ensure timely followups and maintain high standards of customer satisfaction.
- Collaborate with the team to improve processes and customer experience.
- Maintain accurate records of interactions and scheduling.
- Strong verbal and written communication skills in both Hindi and English.
- Ability to handle sensitive conversations with empathy and professionalism.
- Excellent organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of social media platforms and customer support tools.
- Prior experience in customer support or a related field is a plus.
- Handson experience in a fastgrowing industry.
- Opportunity to make a meaningful impact in peoples lives.
- Mentorship and training from experienced professionals.
- A positive and supportive work environment.
Marketing
-
Customer Support Communication Intern
3 months ago
Sahibzada Ajit Singh Nagar, India Jungleworks Full timeJob Title:Customer Support & CommunicationInternLocation:MohaliIndiaCompany:Buddy (a brand ofJungleworks)AboutUs: Buddy a leading platform under Jungleworks isdedicated to connecting individuals facing challenges likedepression stress anxiety relationship issues and career concernswith professional consultants. Our mission is to provide timelyempathetic...
-
Customer Support Communication Intern
1 month ago
ajit, India Jungleworks Full timeJob Title: Customer Support & Communication InternLocation: Mohali IndiaCompany: Buddy (a brand of Jungleworks)About Us: Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely...
-
Customer Support Communication Intern
4 weeks ago
ajit, India Jungleworks Full timeJob Title : Customer Support & Communication InternLocation : Mohali IndiaCompany : Buddy (a brand of Jungleworks)About Us : Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely...
-
Customer Support Executive
3 weeks ago
Sahibzada Ajit Singh Nagar, India QM BITZ Digital Full timeCompany OverviewQM BITZ Digital is a logistics brokerage firm with a focus on coordinating freight brokerage services. Our purpose is to ensure seamless communication and efficient operations in the logistics industry.Job OverviewWe are seeking a Customer Support Executive for our logistics brokerage firm, QM BITZ Digital. As a Customer Support Executive,...
-
Customer Support Specialist
6 months ago
Sahibzada Ajit Singh Nagar, India Advaya Fleet Inc Full timeAbout the company:At Advaya, we are at the forefront of revolutionizing the fleet management industry, redefining uniqueness, and shaping exclusivity. With a passion for innovation and a commitment to excellence, we provide cutting-edge solutions tailored to meet the diverse needs of our clients. Our comprehensive approach, fueled by advanced technology and...
-
Customer Support Executive
3 weeks ago
Sahibzada Ajit Singh Nagar, India RightO Full timeUrgently required customer support Executive Location - Chandigarh and MohaliUndergraduates and freshers can also applyRotational shiftsImmediate joiners requiredCandidate must be good at EnglishJob OverviewWe are hiring a Customer Support Executive to join our team at RightO, the best job portal for customer service. As a Customer Support Executive, you...
-
Business Development Executive
3 weeks ago
Sahibzada Ajit Singh Nagar, India Visiontrek Communication Full timeVisiontrek Communication is looking for an IT Business Development Intern to join our team.Responsibilities - Attracting new clients by innovating and overseeing the sales process for the business. Communicating with clients to understand their needs Making cold calls for new business leads Ensuring excellent customer/client service through regular client...
-
Us Process for Customer Support
5 months ago
Sahibzada Ajit Singh Nagar, India BSCJ Enterprises Full timeHiring For International Voice Process **Salary**: 20,100 CTC + 3,000 Night Shift Allowance 2 Weeks Off (Saturday & Sunday) + Cab Facility (Pick & Drop) Willing To Relocate To Chandigarh Company Will Give 7 Days Accommodation For Relocation Minimum Qualification: Graduate Freshers Also Can Apply Need Extremely High & Excellent Written & Verbal...
-
Customer Support Representative
7 months ago
Sahibzada Ajit Singh Nagar, India Club Malwa Private Limited Full timeWork Engagement: In-Office Job.Job Types: Full-timeLanguages: English (speaking and written), Punjabi (speaking)Shift: Night shiftAdditional Perks: Cab Facility, PFResponsibilities and Duties:Manager incoming calls.Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and...
-
Sales Executive
7 months ago
Sahibzada Ajit Singh Nagar, India Dexter Communication Pvt Ltd Full timeResponsibilitiesConduct market research to identify selling possibilities and evaluate customer needsActively seek out new sales opportunities through cold calling, networking and social mediaSet up meetings with potential clients and listen to their wishes and concernsPrepare and deliver appropriate presentations on products and servicesCreate frequent...
-
Customer Support Representative
6 months ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Starr Group Pty Ltd Full timeAt Rentaaa, we are currently seeking a customer-focused Technical Support Desk staff **Customer Support Executive Responsibilities**: - Respond to, investigate and action customer support requests and enquiries via CRM, phone, and live chat - Document customer interactions and maintain accurate records of customer information. - Assist with the...
-
Customer Engagement Intern
7 months ago
Sahibzada Ajit Singh Nagar, India Competent Synergies Full time· Identify potential co workers from social media websites like Facebook, Linkedin and Twitter· Pitch the co working space and the packages to the identified leads via all relevant mediums such as email, phone and SMS.· Follow-up, elaborate and negotiate with the leads who have shown interest via the above-mentioned mediums· Coordinate with leads to...
-
Customer Service Representative
3 weeks ago
Sahibzada Ajit Singh Nagar, India Talentport Recruitment Services Full timeGreetings from Talentport Recruitment Services ! We are hiring Customer Service Representative for an International BPO at Mohali.Location-MohaliSalary- Upto 4 LPAShifts-Rotational The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ...
-
Marketing Intern
2 months ago
Sahibzada Ajit Singh Nagar, India Jungleworks Full timeJob Title: Performance Marketing InternLocation: MohaliJob Type: Internship (6 months)Jungleworks is a dynamic, fast-growing organization that believes in the power of creativity, innovation, and data-driven strategies. We are looking for a passionate and motivated Marketing Fresher to join our team, where you'll have the opportunity to gain hands-on...
-
Customer Support
5 months ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India 7 Whole Essentials Full timeShould be one point contact for customers - Will be responsible for making sales reports - Handling customer queries - Deal directly with customers by telephone - Answer customer calls and provides timely and accurate information about our products and services - Must have good communication skills **Salary**: ₹11,421.51 - ₹25,000.00 per...
-
Customer Support Executive
5 months ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India 2aSquare Infotech Studios Private Limited Full time**Position Overview**: **Key Responsibilities**: - **Patient Handling**: Assist patients with inquiries, appointment confirmations, and appointment scheduling, ensuring a positive experience. - **Appointment Management**: Make appointments, confirm appointments, and follow up with patients as necessary to ensure appointment attendance. - **Patient...
-
Sahibzada Ajit Singh Nagar, India Jungleworks Full timeJob Summary: - We are looking for a dynamic Team Lead for International Sales to drive B2B sales for our Flash Delivery product, targeting small and medium-sized enterprises (SMEs) across global markets.- As a Team Lead, you will play a pivotal role in expanding our customer base internationally, helping businesses embrace the benefits of instant delivery to...
-
Support specialist- cpaas
5 days ago
Sahibzada Ajit Singh Nagar, India Lakhera Global Services Private Limited Full timeSupport Specialist- CPaa S Position: Full-time Location: Mohali, Punjab Department: CPAAS Solutions Key Responsibilities: POC and Onboarding of New Customers: Prioritize a smooth and effective onboarding process to ensure clients quickly understand and utilize core features. Facilitate a seamless transition from sales to product...
-
Customer Support Executive
6 months ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Humaniquee Full timeCustomer Support Executive Excellent Communication Skills ( Written And Verbal ) 5 day working Rotational Shifts and Offs (24*7) Work From Home - Only from hiring zone (Your SPOC will share the hiring zone with you separately) *Starting one month training from Office* System will be provided by the company Must have Wi-Fi or Broadband...
-
Customer Service Representative
3 weeks ago
Sahibzada Ajit Singh Nagar, India Kreez Consulting Full timeLocation Mohali and ChandigarhCTC 33k monthlyThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with...