Customer Support Communication Intern
2 months ago
Location:MohaliIndia
Company:Buddy (a brand ofJungleworks)
AboutUs: Buddy a leading platform under Jungleworks isdedicated to connecting individuals facing challenges likedepression stress anxiety relationship issues and career concernswith professional consultants. Our mission is to provide timelyempathetic support through anetwork
of skilled listeners andpsychologists.
JobSummary: We are seeking a highly motivated andcommunicative intern to join our team. As a Customer Support& Communication Intern you will be the frontline contactfor our users responsible for managing chats on social mediaWhatsApp and our customer support panel. You will also coordinateand schedule sessions between customers and consultants ensuring asmooth and supportive experience for ourusers.
KeyResponsibilities:
- Handleand respond to customer inquiries through social media WhatsApp andthe customer supportpanel.
- Actas a liaison between customers and consultants coordinating andschedulingappointments.
- Provideempathetic and effective communication to customers dealing withsensitiveissues.
- Ensuretimely followups and maintain high standards of customersatisfaction.
- Collaboratewith the team to improve processes and customerexperience.
- Maintainaccurate records of interactions andscheduling.
- Strongverbal and written communication skills in both Hindi andEnglish.
- Abilityto handle sensitive conversations with empathy andprofessionalism.
- Excellentorganizational skills and attention todetail.
- Abilityto work under pressure and meetdeadlines.
- Basicknowledge of social media platforms and customer supporttools.
- Priorexperience in customer support or a related field is aplus.
- Handsonexperience in a fastgrowingindustry.
- Opportunityto make a meaningful impact in peopleslives.
- Mentorshipand training from experiencedprofessionals.
- Apositive and supportive workenvironment.
Marketing
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Customer Support Communication Intern
2 months ago
Sahibzada Ajit Singh Nagar, India Jungleworks Full timeJob Title: Customer Support & Communication InternLocation: Mohali IndiaCompany: Buddy (a brand of Jungleworks)About Us: Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely...
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Customer Support Communication Intern
4 weeks ago
ajit, India Jungleworks Full timeJob Title: Customer Support & Communication InternLocation: Mohali IndiaCompany: Buddy (a brand of Jungleworks)About Us: Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely...
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Customer Support Communication Intern
2 weeks ago
ajit, India Jungleworks Full timeJob Title : Customer Support & Communication InternLocation : Mohali IndiaCompany : Buddy (a brand of Jungleworks)About Us : Buddy a leading platform under Jungleworks is dedicated to connecting individuals facing challenges like depression stress anxiety relationship issues and career concerns with professional consultants. Our mission is to provide timely...
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