Customer Support Representative
2 weeks ago
At Rentaaa, we are currently seeking a customer-focused Technical Support Desk staff
**Customer Support Executive Responsibilities**:
- Respond to, investigate and action customer support requests and enquiries via CRM,
phone, and live chat
- Document customer interactions and maintain accurate records of customer information.
- Assist with the development and implementation of customer service and technical support policies and procedures.
- Provide feedback to management on customer service and support issues.
- Continuously improve product and service knowledge
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 1 year’s experience.
- Excellent interpersonal and written and oral communication skills.
- Computer skills and excellent command in english.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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