Csr (Customer Service Representative)

6 months ago


Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Nex HR Essentia Full time

JOB ROLES:
Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

JOB REQUIREMENTS:
A minimum of 1 year experience.

Excellent communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.

**Job Type**: Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9779772610



  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Nex HR Essentia Full time

    JOB ROLES: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and...


  • Mohali, Punjab, India Dee2Cee Brands Pvt Ltd. Full time

    Here’s a Job Description (JD) for a **Customer Service Representative (CSR)** role: **Job Title**: Customer Service Representative (CSR) **Location**: [Insert Location] **Department**: Customer Support **Reports To**: Customer Support Manager **Type**: Full-time **Job Summary**: We are looking for a passionate **Customer Service Representative (CSR)** to...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Wheel King Trans Haul Inc. Full time

    Position Summary________________________________________ __ A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    **Teleperformance **is immediately hiring for the role of **Technical Support Executive** **Work From Office** **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer Care Representative must have...


  • Sahibzada Ajit Singh Nagar, Mohali, Punjab, India Performance Intermodal Full time

    **Company Description: - ** Pro-Formance Intermodal Inc. is a trucking company based in Calgary, Alberta. We have container storage yards for ocean and intermodal containers in Calgary and Edmonton. Our goal is to be one of the best and most reliable trucking companies in Canada by providing responsive, efficient, and flexible service to our clients....


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Bykology Full time

    Company Overview - We are BYKOLOGY and we’ve been manufacturing top of the line aftermarket accessories for Superbikes here in SAS NAGAR (MOHALI), PB since 2016. The idea that we believe in is to provide products that are ethically designed and manufactured, keeping in mind the utility of the product, safety of the rider and overall looks of your dream...


  • Sahibzada Ajit Singh Nagar, India Talentport Recruitment Services Full time

    Greetings from Talentport Recruitment Services ! We are hiring Customer Service Representative for an International BPO at Mohali.Location-MohaliSalary- Upto 4 LPAShifts-Rotational The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ...


  • Mohali, Punjab, India Gleuhr Full time

    A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like **answering inbound phone calls, addressing customers’ questions about products and services.** **Job Types**: Full-time, Permanent Pay: ₹20,000.00 -...


  • Ludhiana, India Medi Transcare Pvt. Ltd. Full time

    **CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...


  • Jalandhar, Punjab, India WIZE ENTERPRISE Full time

    **Job Title: Customer Service Representative** **Job Summary**: The Customer Service Representative (CSR) is responsible for managing customer inquiries and complaints, providing information about products and services, and ensuring customer satisfaction. The CSR will handle a variety of customer service tasks, including processing orders, resolving issues,...


  • Mohali, Punjab, India homecentre Full time

    Looking for CSR for Homecentre. Freshers only **Job Types**: Full-time, Permanent Pay: From ₹10,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift - Rotational shift - Weekend availability Supplemental pay types: - Performance bonus - Yearly bonus Work Location: In person


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Colossus Ventures India Full time

    **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Starr Group Pty Ltd Full time

    At Rentaaa, we are currently seeking a customer-focused Technical Support Desk staff **Customer Support Executive Responsibilities**: - Respond to, investigate and action customer support requests and enquiries via CRM, phone, and live chat - Document customer interactions and maintain accurate records of customer information. - Assist with the...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Colossus Ventures India Full time

    **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Colossus Ventures India Full time

    **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Bhai Randhir Singh Nagar, Ludhiana, Punjab, India Grow up service Full time

    **Salary 25-30k** **Location Near keys hotel, ludhiana** **Timing 9:30 to 6:30** **non chargeable profile** **Must have experience customer relationship, Service sector sales, clients handling and sales** **Exp 3-5 years** **Grow up service** Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...


  • Ludhiana, Punjab, India Design Indya Advertising Pvt. Ltd. Full time

    **Company Description** Design Indya Advertising Pvt. Ltd. is an integrated media agency with its Head Office in Ludhiana, Punjab & Corporate office in Noida, UP. Since its establishment in 2008, Design Indya has become one of the fastest-growing agencies in the country, with a nationwide presence. We are known for our culture of client servicing and brand...


  • Mohali, Punjab, India DBU Centre of excellence Full time

    **Customer Service Representative** - Co-ordinate with Associates/Education Partners - Attend queries & resolve them - Provide Course information to students, Centers - Documentation work for admission process - Customer Service/ Customer Retention - Maintain daily records **Desired Criteria**: - Any Graduate - Good communication skills - Problem resolving...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...