Tata 1mg

4 weeks ago

Gurugram, India Tata 1mg Full time

Summary:As an Operations Program Manager for the Diagnostics Business at Tata 1mg, you will oversee the end-to-end operations of lab operations-related projects. Your role will involve solutions, data analysis, and effective communication to drive operational excellence and deliver a seamless customer experience. You will collaborate with cross-functional teams to optimize processes, improve efficiency, and ensure the successful execution of diagnostics Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions- Own and develop a program with cross-functional projects and difficult goals which impact an entire country- Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas- Design metrics and business review documents guiding the operations team through the execution- Draft and present key documents to leadership, taking an idea from inception to Bachelor's/Master's degree in Business, Operations Management, or a related field- Proven experience in an operations / program management / continuous improvement role within the ecommerce/heathcare industry.- Strong analytical and problem-solving skills.- Excellent project management and organizational abilities.- Ability to collaborate effectively with cross-functional teams.- 5+ years of overall work experience (ref:iimjobs.com)

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