Customer Relations Manager

Roles& Duties Managing relationships with customers Identifying and communicating customer needs Ensuring customer satisfaction Resolving customer issues and concerns Developing and implementing marketing strategies to grow the customer base Setting customer expectations and revenue goals Identifying customer demands and requirements Required skills -...

About DivIHN IntegrationDivIHN Integration is a leading technology consulting firm based in Chicago, founded in 2002. Our mission is to positively impact lives through our holistic approach to solutions and commitment to excellence.Salary InformationThe estimated annual salary for this role is between $65,000 and $95,000, depending on experience and...

Key Responsibilities:1. Lead & Strategize:Develop and implement customer care strategies that enhance satisfaction, loyalty, and efficiency across the customer life-cycle.2.  Process Optimization:Continuously refine and streamline customer service processes to ensure quick response times and issue resolution.Endeavor to reduce operational inefficiencies.3. ...

Key Responsibilities:1. Lead & Strategize:Develop and implement customer care strategies that enhance satisfaction, loyalty, and efficiency across the customer life-cycle.2. Process Optimization:Continuously refine and streamline customer service processes to ensure quick response times and issue resolution.Endeavor to reduce operational inefficiencies.3....

**Key Responsibilities:**As a Fresher Customer Service Specialist at HGS, you will be expected to uphold basic professional standards and established procedures, policies before taking action and making decisions.**Key Tasks:**Process claims and handle calls as per the process guidelines.Adhere to the service level and understand Quality & Auditing...

OverviewDBS Bank, a leading financial institution in Asia, offers a dynamic environment that supports the growth and development of its employees. As a market leader in consumer banking, DBS provides a wide range of financial solutions to help customers achieve their goals and aspirations.About the RoleThe Operations Branch Manager is responsible for...

Job Purpose: To insure and deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations. Boost the revenue from each invoice by Cross-sell and up-sell company products and services. Job Responsibilities: 1. Customers - Understand the Automotive market (car brands, types and...

**Job Overview**: **Key Responsibilities**: - Update and manage customer information in the CRM system. - Coordinate with other departments (e.g., sales, technical, or logistics) to resolve issues and ensure customer satisfaction. - Process customer requests like refunds, product exchanges, or account updates. - Identify and escalate priority issues to the...

**The responsibilities of CRM in automotive service department**: - Maintaining a file of the dealership's customer satisfaction achievements. - Assisting service customers during the morning service rush, when possible. - Writing articles for customer newsletters. - Attending sales, service and management meetings. - Maintaining a professional...

Job Vacancy: Customer Support RepresentativeLocation: BangaloreWorking Hours:Weekdays: 9:00 AM to 6:00 PMSaturday: 9:00 AM to 1:30 PMExperience Required: Minimum 2 years in a similar fieldAbout the Role:We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members book vacations,...

Act as a point of contact between customers and companies - Responding to customer queries and solving them to help them make a purchase - Providing detailed and accurate quotations with the help of internal managers - Maintaining sales records, releasing sales order and updating it in the CRM system - Internal communication with other teams like purchase,...

Moonpreneur Inc is a leading provider of innovative solutions, and we are seeking a highly skilled Customer Engagement Specialist to join our team.This role requires someone with excellent communication skills, who can effectively educate potential customers about our product and service. The ideal candidate will have prior experience in customer service and...

FiveS Digital is a technology-led business process management organization with a meaningful customer and community-centric approach. Our core business revolves around Customer Experience, RPA/IPA-driven digital transformation, and Machine Learning / Trust & Safety Operations. **Job Types**: Full-time, Part-time, Fresher Part-time hours: 20-40 per...

**Responsibilities**: Communication: Make outbound calls to potential clients including lorry owners, seekers, agents, and drivers to collect necessary details. CRM Management: Enter and update information accurately in the CRM system. Coordination: Arrange loads for lorries and find vehicles to match available loads. Customer Service: Provide excellent...

**Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

Company OverviewFernandes & Associates is a renowned Overseas Manpower Consultancy dedicated to excellence in providing top-notch services.SalaryThe estimated salary for this position is around $40,000 - $60,000 per annum, depending on the location and performance.Job DescriptionWe are seeking an experienced Sales Representative - Customer Success to join...

The Customer Executive - Real Estate will be the first point of contact for clients, providing exceptional service and support throughout the property buying, selling, or leasing process. This role involves addressing client inquiries, resolving issues, and ensuring a smooth and satisfactory customer experience. Key Responsibilities: - **Property...

About ZenotiZenoti is a leading cloud-based software solution for the beauty and wellness industry. Our comprehensive platform enables businesses to streamline operations, reduce costs, and enhance customer retention.With over 30,000 salons, spas, medspas, and fitness studios across 50 countries, Zenoti powers a vast portfolio of global brands. Our recent...

At Zenoti, we empower beauty and wellness businesses to thrive. Our cloud-based software solution is designed to streamline operations, reduce costs, and improve customer retention.We're a fast-growing company with over 30,000 salons, spas, medspas, and fitness studios in more than 50 countries. Our clients include global brands like European Wax Center,...

Job Title: Sales Development ManagerJob Summary: We are seeking a Sales Development Manager to join our team at Mahindra & Mahindra Ltd. As a Sales Development Manager, you will be responsible for monitoring daily sales activities, assisting sales representatives, and implementing sales processes to drive sales growth.Responsibilities:Monitor daily sales...