Customer Relationship Management Specialist
4 weeks ago
Develop and implement a comprehensive CRM strategy aligned with the organization's goals and objectives to enhance customer satisfaction and loyalty.
Managing all Projects Documentations, Collections, Registrations
Oversee the collection, organization, and analysis of customer data to ensure accurate and up-to-date information is maintained in the CRM system.
Collaborate with the customer service team to ensure prompt and effective resolution of customer queries and complaints, aiming to exceed customer expectations.
Driving collection targets month on month
Monitor key CRM metrics, analyse data, and generate reports to evaluate the effectiveness of CRM initiatives, identify trends, and provide actionable insights.
Collaborate with internal stakeholders, such as sales, marketing, and operations, to align CRM strategies and initiatives with overall business objectives.
Ability to work in a fast-paced environment, adapt to changing priorities, and handle multiple projects simultaneously.
Oversee the CRM system, ensuring data integrity, accuracy, and completeness. Monitor and analyze data to identify trends and opportunities for improvement. Continuously optimize the CRM system to enhance functionality and user experience.
Utilize customer data to segment and target specific customer groups for personalized marketing campaigns and communication. Develop and implement customer segmentation strategies based on demographics, behaviors, and preferences.
Analyze the customer journey to identify touch points and opportunities for enhancing customer experience. Develop and implement customer journey mapping initiatives to improve customer satisfaction and loyalty
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Customer Relationship Specialist
4 weeks ago
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Customer relationship management specialist
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bangalore, India Assured Justice LLP Full timeCompany DescriptionAssure Justice LLP is a growing law firm headquartered in Bangalore with offices in Bangalore, Trivandrum, Cochin, Chennai, Hosur, Shoolagiri and Denkanikottai, and we are in process of opening our offices in other cities. Our advocates handle a variety of clients across various sectors and practice areas. Please visit our website at ...
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bangalore, India Assured Justice LLP Full timeCompany Description Assure Justice LLP is a growing law firm headquartered in Bangalore with offices in Bangalore, Trivandrum, Cochin, Chennai, Hosur, Shoolagiri and Denkanikottai, and we are in process of opening our offices in other cities. Our advocates handle a variety of clients across various sectors and practice areas. Please visit our website at ...
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bangalore, India Assured Justice LLP Full timeCompany Description Assure Justice LLP is a growing law firm headquartered in Bangalore with offices in Bangalore, Trivandrum, Cochin, Chennai, Hosur, Shoolagiri and Denkanikottai, and we are in process of opening our offices in other cities. Our advocates handle a variety of clients across various sectors and practice areas. Please visit our website at ...
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Customer Relationship Management Manager
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Customer Relationship Management Executive
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Customer Relationship Management Executive
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Relationship Manager
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Customer Relationship Management Manager
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Bangalore, India Qrata Full timeJob Description: Customer Relationship Manager We are seeking a proactive and personable Client Relationship Manager to build and maintain strong relationships with our clients' post-sales. The primary responsibility will be to ensure seamless product adoption, address client concerns, and maintain ongoing communication to strengthen the...
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Customer Relationship Management Specialist
1 month ago
Greater Bengaluru Area, India Century Real Estate Holdings Pvt Ltd Full time Develop and implement a comprehensive CRM strategy aligned with the organization's goals and objectives to enhance customer satisfaction and loyalty. Managing all Projects Documentations, Collections, Registrations Oversee the collection, organization, and analysis of customer data to ensure accurate and up-to-date information is maintained in the...
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Customer Relationship Management Specialist
1 month ago
Greater Bengaluru Area, India Century Real Estate Holdings Pvt Ltd Full time Develop and implement a comprehensive CRM strategy aligned with the organization's goals and objectives to enhance customer satisfaction and loyalty. Managing all Projects Documentations, Collections, Registrations Oversee the collection, organization, and analysis of customer data to ensure accurate and up-to-date information is maintained in...
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Key Relationship Manager GCC
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Customer Service Specialist
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Customer Relationship Management Lead
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Bangalore, India Envision Energy Full timeAbout the Company - Envision Energy is a world-leading green technology company, providing renewable energy system solutions for global enterprises, governments and institutions. W ith “solving the challenges for a sustainable future” as its mission, Envision Energy keeps making renewable energy production, storage, and synergy less costly...