Service Delivery Manager

Service Delivery LeadAbout the Role:We are seeking an experienced Service Delivery Lead to own end-to-end service delivery for assigned accounts, ensuring adherence to SLAs, KPIs, and quality standards.The successful candidate will lead incident, problem, and change management processes, ensuring service stability and customer satisfaction. They will conduct...

Job DescriptionAs a merchant service specialist, you will be responsible for managing existing accounts and deepening portfolio growth.Key responsibilities include increasing product holding ratios and volume growth in existing accounts, as well as jointly managing current account float with the product team.You will also be responsible for strategic...

EM5 is hiring a Customer's Superhero (a.k.a. Chief Problem Solver)We're not just building perfumes, we're building experiences. And sometimes, experiences come with questions like "Bhaiya, delivery kab aayega?" or "Which fragrance will make my ex regret their life choices?" That's where YOU come in. Location: Indore, Madhya Pradesh Type: Full-time,...

Role : Asst. ManagerNetwork ServicesKey Responsibilities :- Handle escalations from L1 and L2 network support teams and resolve complex network issues.- Design, deploy, and manage robust LAN, WAN, VLAN, VPN, Wi-Fi, and firewall infrastructures across multiple BPO delivery centres.- Monitor and analyse network traffic and performance using tools like...

Department: Manufacturing / Operations Reports To: Plant Head / Director of Operations Role Summary The Production Manager oversees all aspects of metal fabrication operations, ensuring efficient workflow, quality output, and timely delivery. This role demands hands-on leadership, technical expertise, and strategic planning to meet production targets while...

- Client Success Management: Be the primary point of contact for D2C brand clients, understanding their goals and ensuring seamless delivery of marketing strategies.- Project Coordination: Collaborate with internal teams (performance marketing, creative, and content) to deliver campaigns that exceed client expectations.- Strategic Growth: Identify growth...

Job Title: Citizen Services Transformation Specialist We are seeking an experienced professional to join our team as a Citizen Services Transformation Specialist. In this role, you will be responsible for helping federal, state and local government clients solve complex business issues and manage jurisdiction-related risk. As a key member of our Government...

  About the Job Strategic ProcurementDevelop and execute procurement strategies for raw materials and consumables.Forecast material requirements based on production schedules and inventory levels.Vendor ManagementIdentify, evaluate, and onboard reliable suppliers.Negotiate contracts, pricing, and delivery terms.Maintain strong relationships to ensure...

Role: Client Relationship Manager.Key Responsibilities:- Client Success Management: Be the primary point of contact for D2C brand clients, understanding their goals and ensuring seamless delivery of marketing strategies.- Project Coordination: Collaborate with internal teams (performance marketing, creative, and content) to deliver campaigns that exceed...

Designation Branch Manager Role Sales , Business Development & Team Management. Industry Financial Services / Broking Academic background Bachelor's degree in finance, Commerce, Economics, or a related field (MBA preferred). Reporting to Cluster Head/Regional Head Team Management 1+ Minimum 10 Team Member Work experience 5+ years of experience...