Manager/Senior Manager

2 weeks ago

Delhi, Delhi, India Revfin Full time

Role Overview:

We are seeking a dynamic and detail-oriented Manager/Senior Manager to join our Motor Insurance vertical. The ideal candidate brings a strong pedigree from a Tier 1 B-School, along with a proven background in insurance sales or operations. You will work closely with the sales and product teams to optimize client onboarding, streamline processes, ensure documentation compliance, and support internal & external stakeholders to drive growth.

Key Responsibilities:

Sales Enablement & Operations

- Provide critical backend and mid-office support to the motor insurance sales team.

- Track and resolve issues related to proposal creation, policy issuance, endorsements, and claim initiation workflows.

- Collaborate with insurance partners for product configuration, quotation, and underwriting support.

Process Management & Automation

- Identify gaps in sales-support workflows and implement automation solutions or SOPs.

- Coordinate with technology/product teams to enhance CRM and sales tool effectiveness.

Partner & Client Coordination

- Act as a liaison between channel partners, brokers, OEMs, and insurance providers to ensure smooth service delivery.

- Maintain SLAs and ensure timely TATs for all sales-support-related activities.

Documentation & Compliance

- Ensure completeness and accuracy of all policy-related documents.

- Monitor regulatory and partner-specific compliance requirements and maintain audit trails.

Insights & Reporting

- Prepare dashboards and MIS reports to track conversion funnels, issue logs, and process KPIs.

- Analyze data to uncover bottlenecks or improvement areas in the sales-support chain.

Salary offered: 11-15LPA

(ref:iimjobs.com)

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