DBSync - SaaS Implementation/Integration Manager
2 weeks ago
- You are passionate about technology, wake up every morning to experiment, learn and develop new solutions.
- You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more.
- Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more.
- Develop and expand our portfolio to support most popular Cloud apps (200+).
- Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us:
- At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging.
- DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications.
- We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company.
- DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
- Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs.
- At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends.
- We are a family where each talent is recognised and honed for the best of the individual and the company as a whole.
- We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit.
- If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you.
Our Value System:
- We genuinely care.
- We do not waste time on manual or mundane task.
- We have a fun environment.
- We own it.
- We are experts on what we do.
- We win together.
DBSync has been:
- We have been rated 4.7 / 5 on G2.
- We have got around 125 reviews in 2023.
- Based on the reviews G2 has awarded DBSync following badges:.
- Best Relationship- Winter 2024.
- Leader Americas Winter 2024.
- Best Results - Winter 2024.
- Best Usability - Winter 2024.
About the role:
- We are looking for an Implementation Lead who will drive the Implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.
- The ideal candidate is a thought leader, consensus builder and an integrator of people and process.
- The Lead must have demonstrated success in leadership characterized by driving efficiency and a high performance in the delivery of software solutions to clients.
- The Lead will lead the implementation team of implementation managers & consultants.
- The Lead must have demonstrable agility & influencing skills to work with C-suite in order to align project expectations.
- The leader will successfully collaborate with cross-functional teams within DBSync to deliver results and high degree of customer satisfaction.
Roles & Responsibilities:
- Manage, Coach and mentor Implementation team.
- Accountable for customer satisfaction during and post-implementation.
- Ensure excellent usage of the product capabilities before handing over to the Support team.
- Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.
- Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.
- Build and provide direction to project teams, create and foster communication among team members.
- Manage Kickoff Meetings.
- Responsible for efficient and appropriate resource allocation.
- Ensure that the team has all required competencies and is well trained.
- Understands the challenges faced by the team and help them succeed.
- Capture and manage project risks and issues and associated mitigation strategies.
- Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
- Sets the implementation strategy considering timelines, impacts, and risk.
- Helps address implementation road blocks, remove obstacles or other constraints.
- Provide high-level guidance and recommendation to client about implementation and integration procedures to add the greatest value for the client.
- Provide an escalation point for issue that may arise throughout the implementation period.
- Formulates proposals for new systems, procedures and/ or processes.
- Acts as a liaison with subsidiary management and staff to resolve issues as needed.
Skills and Qualifications:
- Experience in customizing Salesforce or Microsoft Dynamics.
- Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.
- 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
- Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
- Team Management experience.
- Excellent oral & written communication skills.
- Should be proficient in client interactions.
Why Choose DBSync?
- DBSync goes beyond offering just a job; we provide a platform for your career growth, learning, and success.
- Here's why you should consider joining our team:.
- Growth Opportunities: DBSync offers a wide range of opportunities for career advancement and professional development.
- Whether you're an experienced professional or just starting out, we provide programs and resources to help you achieve your full potential.
- Collaborative Environment: We believe in the strength of collaboration at DBSync.
- Our inclusive and diverse workplace encourages employees to share ideas, work together on projects, and support each other in reaching common objectives.
- Leading Training Programs: We invest in our employees' success by providing access to top-notch training and development initiatives.
- Whether you're looking to enhance your technical skills or leadership abilities, we offer resources to keep you ahead in your field.
- Comprehensive Benefits: Along with competitive pay, DBSync provides a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more.
Location: Bangalore (Remote).
Shift Timings: U.S. Shift (06:30 PM IST to 03:30 AM IST).
For more information about DBSync, visit www.mydbsync.com
Video: (ref:iimjobs.com)
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