Cloud Integration Lead

17 hours ago

Bengaluru, Karnataka, India DBSync Full time

About DBSync

At DBSync, we're a leading provider of data integration and data warehousing services for cloud-based applications. Our mission is to empower businesses by providing innovative solutions that simplify their workflows.

Job Overview

We're seeking an experienced Cloud Integration Lead to join our team. As a key member of our implementation team, you'll be responsible for driving the implementation strategy for DBSync, collaborating with cross-functional teams to deliver results, and ensuring high customer satisfaction.

Responsibilities

  • Manage and coach a team of implementation managers and consultants.
  • Accountable for customer satisfaction during and post-implementation.
  • Ensure excellent usage of product capabilities before handing over to the Support team.
  • Review all Implementation project plans, identify and mitigate risks, and work with project managers/leads to manage them closely for successful Go Lives.
  • Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.
  • Build and provide direction to project teams, create and foster communication among team members.
  • Manage Kick-off Meetings.
  • Responsible for efficient and appropriate resource allocation.
  • Ensure that the team has all required competencies and is well-trained.
  • Capture and manage project risks and issues and associated mitigation strategies.
  • Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
  • Sets the implementation strategy considering timelines, impacts, and risk.
  • Helps address implementation roadblocks, remove obstacles or other constraints.
  • Provide high-level guidance and recommendation to clients about implementation and integration procedures to add the greatest value for the client.
  • Provide an escalation point for issues that may arise throughout the implementation period.
  • Formulates proposals for new systems, procedures, and/or processes.
  • Acts as a liaison with subsidiary management and staff to resolve issues as needed.

Requirements

  • Experience in customizing Salesforce or Microsoft Dynamics and integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O, and more.
  • 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
  • Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
  • Team Management experience.
  • Excellent oral and written communication skills.
  • Should be proficient in client interactions.

Benefits

DBSync offers a comprehensive benefits package, including competitive pay, health insurance, retirement plans, paid time off, and more. We believe in providing opportunities for growth and development, offering access to top-notch training programs, and encouraging collaboration and innovation.

Location

Bangalore (Remote)

Shift Timings

U.S. Shift (06:30 PM IST to 03:30 AM IST)

Salary Range

$120,000 - $180,000 per year

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