Customer Success Manager
3 days ago
This is a 6-month contract with our client, a multi-bank supply chain finance fintech providing a simple, secure, efficient, and integrated SaaS based platform with E2E automation, business intelligence, visibility & control of the ecosystem.Roles & Responsibilities1. Sales Support and Client Solutions To lead and grow the flows and volumes to the platform from the vendors. To provide prompt customer service to the vendors on the platform To onboard and grow the number of vendors actively using and transacting on the platform. To coordinate with Anchor teams to get new vendor names To coordinate with Anchor teams to resolve any technical issue they are facing To coordinate with anchor teams to expedite the invoice approvals and increase thevolumes on the platform. Support the Business Development team in identifying new business opportunities andpotential clients. Conduct market research to identify trends, competitive landscape, and potential areas forgrowth. Assist in the preparation of business development proposals and presentations. Coordinate meetings and follow-ups with prospective clients. Maintain strong relationships with clients, ensuring high levels of client satisfaction. To generate small and mid market customers for working capital products. To generate referral revenue form volumes generated from small and midmarketcustomers.Requirements Familiarity with financial and facilities management principles Sales experience in financial products for 3 years Proficient in MS Office and PowerPoint An analytical mind with problem-solving skills Excellent organizational and multitasking abilities A team player with leadership skills BSc/BA in business administration or relative field
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Customer Success Manager
3 days ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
New Delhi, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term relationships....
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Customer Success Manager
2 weeks ago
New Delhi, India Algonomy Full timeROLE :Manager – Customer Success (Open Position – 1) LOCATION :Bangalore REPORTING TO :VP, Customer Success EXPERIENCE :>6 YearsBRIEF DESCRIPTIONAs aClient Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum...
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Customer Success Manager
5 days ago
New Delhi, India Algonomy Full timeROLE :Manager – Customer Success (Open Position – 1)LOCATION :Bangalore REPORTING TO :VP, Customer Success EXPERIENCE :>6 YearsBRIEF DESCRIPTIONAs aClient Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum...
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Customer Success Manager
2 weeks ago
New Delhi, India ColorTokens Inc. Full timeAbout ColorTokensAt ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
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Customer Success Manager
3 days ago
New Delhi, India ColorTokens Inc. Full timeAbout ColorTokensAtColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edgeColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
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Customer Success Manager
5 days ago
New Delhi, India ColorTokens Inc. Full timeAbout ColorTokens AtColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edgeColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
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Customer Success Manager
3 days ago
New Delhi, India Signzy Full timeCustomer Success ManagerLocation: Mumbai, Pune, and Navi MumbaiRole Type: HybridKnow Us Better:Signzy is a digital trust system. We provide identification, background checks, forgerydetection and contract management systems which enable contracting in a trustable,safe, legal, and convenient manner. Our biometric user authentication system andblockchain-based...
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Customer Success Manager
1 day ago
New Delhi, India Recro Full timeDesignation - Partner Success Specialist Location - BangaloreThe Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Customer Success Manager
2 weeks ago
New Delhi, India Recro Full timeDesignation - Partner Success SpecialistLocation - BangaloreThe Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services,supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assignedimplementations, utilizing...