Associate Manager- Implementation
6 days ago
About Sakon:Sakon () simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world’s top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobility, and cloud services, Sakon has 200 large enterprise customers spanning virtually every country across the globe. Sakon is headquartered in Concord, MA with additional locations across North America, Europe, and India.Job Overview: The Managed Services Implementation Manager will lead client onboarding and implementation activities, ensuring seamless delivery of Sakon’s Managed Services. This role serves as the primary point of contact for assigned clients, translating business requirements into effective system configurations and process solutions. Success in this role requires strong business acumen, process expertise, and a commitment to operational excellence.Key Responsibilities: Lead end-to-end implementation for new clients, acting as the main liaison for Managed Services. Conduct structured sessions to gather and analyse client requirements. Ensure solutions outlined in the Statement of Work (SOW) align with client expectations and best practices. Evaluate requirements against standard processes; identify and escalate exceptions requiring custom solutions. Collaborate with internal teams to define, test, and implement solutions for non-standard processes. Provide guidance on platform best practices to enhance client experience and operational efficiency. Maintain high standards of client support through timely communication and issue resolution. Configure systems based on client specifications; perform validation testing. Manage documentation throughout the project lifecycle, including: Solution configurations and architecture diagrams. Client-specific requirement and solution documents. Process maps, workflows, and manuals. Facilitate training and knowledge transfer to Steady State teams prior to Go-Live. Provide regular updates and reports to management on project status and solution progress. Support and mentor the Onboarding and Implementation team, contributing to technical development and career growth.Qualifications & Skills: Proven experience of 5+ years of experience in client onboarding, implementation, or service delivery roles. Strong understanding of business processes and solutioning methodologies. Excellent communication, stakeholder management, and problem-solving skills. Proficiency in documentation tools and client interaction tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Experience in telecom, SaaS, or IT services is a plus.Benefits and Perks • Flexible Holiday Policy (choose your own holidays) • Hybrid Working Options • Life & Medical Insurance • Focus on Skill Development, Re-imbursement for Certifications • Wifi-Mobile bill reimbursement • Employee well-being activitiesHow to Apply and Interview Process: To apply, kindly share the resume withanuradha.dhal@sakon.comInterview Process: Level 1 operations/ Technical Round Level 2 operations/ Technical Round HRBP RoundConsent: We will be using your resume for job applications open with us for a full-time contract and will save them for future reference.
-
Associate Manager- Implementation
2 weeks ago
New Delhi, India Sakon Full timeAbout Sakon: Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world’s top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobility, and cloud services, Sakon has 200 large enterprise customers spanning...
-
Associate Manager Implementation
5 days ago
Delhi, Delhi, India Intugine - Logistics through Innovation Full time ₹ 1,20,000 - ₹ 1,80,000 per yearAbout Intugine:The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer...
-
Implementation Architect
4 days ago
New Delhi, India AppViewX Full timeImplementation ArchitectExperience: 5+ yearsLocation: Bangalore / Coimbatore / Remote (India)About AppViewXAppViewX is trusted by global organizations to reduce risk, ensure compliance, and increase visibility across machine identity management and application infrastructure security. Work with our cutting-edge Automation Platform, streamline workflows, and...
-
Associate Manager
4 days ago
New Delhi, India House Of Edtech Full timeAssociate Manager – SalesLocation: Kolkata (Work from Office)Work Timings: 11:30 AM – 9:00 PM | Weekly Off: Thursday (6-day workweek)Compensation: Competitive fixed salary + Performance-linked incentives (Total CTC up to ₹12 LPA)About House of EdTechAt House of EdTech (Goenka Kachave LLP), we don’t just educate—we empower professionals to transform...
-
Implementation Manager
2 weeks ago
New Delhi, India SuperAGI Full timeAbout Us:SuperAGI is building the future of sales and marketing with AI Agents. Our platform automates outreach, pipeline management, and customer engagement for high-growth companies worldwide. We’re scaling fast and looking for people who want to work at the forefront of AI and help customers unlock its full potential.About the Role:As an Implementation...
-
Implementation Supervisor
4 days ago
New Delhi, India NCR Atleos Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description Summary- Solid telecom/design...
-
Litigation Associate
6 days ago
New Delhi, India NxtWave Full timeJob Title: Senior Associate - Litigation / Assistant Manager - Litigation / Manager - LitigationCompany: NxtWave Disruptive Technologies Private Limited (“NxtWave”)Location: Hyderabad, TelanganaPosition Type: Full time EmploymentRole Overview: As a Legal Associate / Senior Legal Associate at NxtWave, you will gain hands-on experience in the legal and...
-
Technical Implementation Manager
4 days ago
New Delhi, India Ezye Consulting Full timeRole DescriptionPosition: Technical Implementation Manager (Part-Time, Remote)The Technical Implementation Manager will play a key role in translating operational challenges into smart, scalable technical solutions. This role involves understanding client workflows, designing automation-driven systems, and overseeing implementation from start to finish —...
-
Associate Manager
6 days ago
New Delhi, India House Of Edtech Full timeAssociate Manager – SalesLocation:Kolkata (Work from Office) Work Timings:11:30 AM – 9:00 PM | Weekly Off: Thursday (6-day workweek) Compensation:Competitive fixed salary + Performance-linked incentives (Total CTC up to ₹12 LPA) About House of EdTech At House of EdTech (Goenka Kachave LLP), we don’t just educate—we empower professionals to...
-
Implementation Success Manager
21 hours ago
New Delhi, India AppZen Full timeRole: Implementation Success ManagerAbout Us:AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with...
