Tele Sales Team Leader

4 weeks ago

New Delhi, India Policybazaar.com Full time

About Us:Paisa Bazaar, part of Policy Bazaar Group, is India’s largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.Role Overview:We are looking for an energetic and target-driven Tele Sales Team Lead to manage a group of tele sales executives handling Personal Loan / Business Loan products. The candidate should have prior experience in a call centre / tele sales environment, strong knowledge of tele calling metrics, and the ability to drive performance through motivation and process adherence.Key Responsibilities:- Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets. - Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc.. - Work with dialler systems, CRM tools, and sales dashboards to optimise call flow and lead utilization. - Ensure adherence to sales processes, compliance guidelines, and customer experience standards. - Conduct regular team huddles, performance reviews, and provide coaching/training as required. - Drive daily/weekly sales targets and ensure achievement of business objectives for the Mysuru Location. - Provide reports and insights to the Tele Sales Manager for business reviews.Requirements:- Experience: Minimum 2–3 years of experience in tele sales/call centre in a team handling role. - Strong knowledge of tele-sales metrics, dialler operations, and CRM platforms. - Proven track record of achieving and driving sales targets in loan/financial product sales preferred. - Excellent communication skills. - Mandatory: Proficiency in Kannada (regional language). - Strong people management, coaching, and motivational skills. - Willingness to work in a 6-day work environment (including Saturday & Sunday).What We Offer:- Opportunity to work with India’s leading financial marketplace. - Fast-track career growth with leadership exposure. - Attractive salary with performance-based incentives.If you're interested for this role, Share your CV: Krishanswarnkar@policybazaar.com or reach out to Krishan Kant at: 8448684083.

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