Satguru Travel

Job Description:

Position Title: Deputy Head of Accounts Receivable

Department: Finance & Accounts (F&A)

Reports To: Head of Accounts Receivable

Location: Pune

Job Summary:

The Deputy Head of Accounts Receivable is responsible for overseeing and supporting the management of accounts receivable operations within the organization. This role ensures accurate and timely billing, collections, and reporting processes, while maintaining excellent relationships with clients. The Deputy Head will assist the Head of Accounts Receivable in leading the team, ensuring compliance with company policies, and enhancing the efficiency of the accounts receivable function.

Key Receivable and assist in the management of the company's accounts receivable process, including invoicing, billing, and collections.

- Ensure that outstanding payments from clients are collected in a timely manner

- Monitor aging accounts receivable reports to identify overdue accounts and escalate issues as necessary.

- Liaise with clients to resolve payment discrepancies and provide support in the resolution of billing inquiries.

Team Leadership and Support:

- Assist in managing and training the accounts receivable team to ensure high standards of service and productivity.

- Provide guidance on day-to-day operations and ensure the team meets KPIs and targets.

- Help in managing workload distribution and ensuring that team members adhere to deadlines and quality standards.

Financial Reporting and Analysis:

- Prepare and review regular accounts receivable reports for management, highlighting key trends and providing insights on aging accounts.

- Assist in monthly, quarterly, and annual financial closings, ensuring the timely and accurate recording of receivables.

- Perform detailed analysis of overdue accounts and provide recommendations for collection strategies.

Client Relationship Establish and maintain strong relationships with key clients, understanding their payment processes and ensuring smooth transactions.

- Follow up with clients on overdue invoices and payment issues, aiming to resolve issues in a professional and diplomatic manner.

- Address client inquiries promptly and effectively to enhance satisfaction and minimize delays in payments.

Process Identify areas for process improvements in billing, collections, and account management.

- Work with the Head of Accounts Receivable to implement best practices and optimize workflows to increase efficiency.

- Contribute to system upgrades or software implementations to streamline receivables processes.

Compliance and Audit:

- Ensure all accounts receivable practices comply with company policies, legal regulations, and financial standards.

- Assist in internal audits and ensure proper documentation and record-keeping for audit purposes.

- Maintain confidentiality and data security in the handling of client financial information.

Cross-Department Collaborate with branch, central Accounting and other relevant departments to resolve client issues related to billing and payments.

- Assist the finance team in budget planning and forecasting related to receivables

Ad-hoc Tasks:

- Provide support to the Head of Accounts Receivable in other financial tasks or projects as required.

- Assist in the preparation of year-end financial reports and audits as needed.

Skills and A degree in Accounting, Finance, or a related field is required.

- MBA from a reputed university would be an added Minimum of 5 years of experience in accounts receivable or a related financial role.

- Proven experience in managing or leading a team within an accounts receivable function.

- Strong understanding of financial processes, billing systems, and accounts receivable practices

- Prior experience in Travel industry would be an added Excellent communication and negotiation skills, with a strong ability to build and maintain relationships with clients.

- Strong analytical skills and attention to detail, with the ability to identify and resolve discrepancies efficiently.

- Solid understanding of financial reporting and analysis.

- Ability to manage multiple tasks and priorities effectively in a fast-paced environment.

- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and financial software.

Working position requires a regular international travel and flexible working hours to meet deadlines or attend to client needs. The role will be based at Pune Office

Performance Metrics:

- Timeliness and accuracy of accounts receivable reports.

- Reduction in overdue accounts and improvement in collection rates.

- Client satisfaction and retention related to billing issues.

- Team performance and adherence to KPIs

(ref:iimjobs.com)

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