![Outré](https://media.trabajo.org/img/noimg.jpg)
Head Digital Operations and Delivery
1 week ago
Kindly review the Job Description and Salary details thoroughly. Only candidates with strong Digital marketing knowledge and experience should apply.
The role of a Delivery Head is to ensure that our company delivers high-quality services that meet client expectations and contribute to the overall growth and success of the company.
Experience: 10-15+ Years
Salary: INR 19-24 LPA
Location: Kalyan Nagar, Bangalore
Here are the key responsibilities and roles for this position:
Strategic Planning and Execution:
- Developing Delivery Strategies: Formulate and implement strategies for delivering digital marketing services efficiently.
- Resource Planning: Allocate resources (human, financial, and technological) effectively to meet project demands and deadlines.
Team Leadership and Management
- Leading POD Leads: Oversee and guide the team leads (POD leads) responsible for different
- client accounts or service lines.
- Performance Management: Monitor and assess team performance, providing regular feedback
- and implementing improvement plans where necessary.
- Training and Development: Identify training needs and facilitate professional development to
- enhance team capabilities.
Project Management
- Project Oversight: Ensure all projects are delivered on time, within scope, and budget. This includes overseeing project planning, execution, and delivery.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure smooth project execution.
Client Relationship Management
- Client Engagement: Act as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded.
- Client Satisfaction: Regularly gather and act on client feedback to improve service quality and maintain high levels of client satisfaction.
Quality Assurance
- Service Quality: Ensure the delivery of high-quality digital marketing services that meet or exceed client expectations.
- Continuous Improvement: Implement best practices and continuous improvement processes to enhance service delivery.
Reporting and Analysis
- Performance Reporting: Develop and present detailed performance reports to clients and senior management.
- Data-Driven Decisions: Use analytics and performance data to make informed decisions and optimize service delivery.
Coordination and Communication
- Inter-Departmental Coordination: Coordinate with other departments (e.g., sales, creative, technical) to ensure seamless service delivery.
- Effective Communication: Ensure clear and effective communication within the team and with clients.
Budget and Financial Management
- Budget Oversight: Manage and optimize the budget for service delivery, ensuring cost- effectiveness and profitability.
- Financial Reporting: Monitor financial performance, including budgeting, forecasting, and variance analysis.
- Innovation and Trends
- Staying Current: Keep abreast of the latest digital marketing trends, tools, and technologies to ensure the firm remains competitive.
- Innovation: Promote a culture of innovation within the team to explore new strategies and tools that enhance service delivery.
- Conflict Resolution
- Issue Resolution: Address and resolve any conflicts or issues that arise during project execution, ensuring minimal disruption to service delivery
Experience Required:
- Experience: Minimum 10 years of experience and knowledge in digital marketing.
- Agency Experience: At least 8+ years working in a digital agency.
- Team Management: Minimum 8+ years of experience managing teams.
- Client Interaction: Proven experience in direct client interactions.
- Project Management: Strong project management skills with a history of delivering projects on
- time and within budget.
- Leadership: Demonstrated leadership capabilities, including mentoring and developing team
- members.
- Strategic Planning: Ability to develop and execute strategic plans for digital marketing delivery.
- Quality Assurance: Experience in ensuring the delivery of high-quality digital marketing services.
- Analytical Skills: Strong analytical skills with the ability to make data-driven decisions.
-
General Manager Digital Operations
2 weeks ago
Bengaluru, Karnataka, India Han Digital Solution Full timeRole - Account Delivery Head/ Service Delivery Head - Machine Learning Operations (MLOps)The ideal candidate must have the following must to have Criteria: BPO experience - 15+ years.Digital Operations - 10+ Years Content Services and machine leaning Operations - 5+ YearsHead Count managed - 500~1000 Delivery Managed with in India and global locations in...
-
Head Digital Operations and Delivery
1 week ago
Bengaluru, India Outré Full timeKindly review the Job Description and Salary details thoroughly. Only candidates with strong Digital marketing knowledge and experience should apply.The role of a Delivery Head is to ensure that our company delivers high-quality services that meet client expectations and contribute to the overall growth and success of the company.Experience: 10-15+...
-
General Manager Digital Operations
2 weeks ago
Bengaluru, Karnataka, India Han Digital Solution Full timeRole Account Delivery Head/ Service Delivery Head Machine Learning Operations (MLOps)The ideal candidate must have the following must to have Criteria: BPO experience 15+ years.Digital Operations 10+ Years Content Services and machine leaning Operations 5+ YearsHead Count managed 500~1000 Delivery Managed with in India and global locations in multi delivery...
-
General Manager Digital Operations
2 weeks ago
Bengaluru, India Han Digital Solution Full timeRole - Account Delivery Head/ Service Delivery Head - Machine Learning Operations (MLOps)The ideal candidate must have the following must to have Criteria: BPO experience - 15+ years.Digital Operations - 10+ Years Content Services and machine leaning Operations - 5+ YearsHead Count managed - 500~1000 Delivery Managed with in India and global locations in...
-
General Manager Digital Operations
3 weeks ago
Bengaluru, India Han Digital Solution Full timeRole - Account Delivery Head/ Service Delivery Head - Machine Learning Operations (MLOps)The ideal candidate must have the following must to have Criteria: BPO experience - 15+ years.Digital Operations - 10+ Years Content Services and machine leaning Operations - 5+ YearsHead Count managed - 500~1000 Delivery Managed with in India and global locations in...
-
Bengaluru, India Outré Full timeKindly review the Job Description and Salary details thoroughly. Only candidates with strong Digital marketing knowledge and experience should apply.The role of a Delivery Head is to ensure that our company delivers high-quality services that meet client expectations and contribute to the overall growth and success of the company.Experience: 10-15+...
-
General Manager Digital Operations
2 weeks ago
Bengaluru, India Han Digital Solution Full timeRole - Account Delivery Head/ Service Delivery Head - Machine Learning Operations (MLOps)The ideal candidate must have the following must to have Criteria:BPO experience - 15+ years.Digital Operations - 10+ YearsContent Services and machine leaning Operations - 5+ YearsHead Count managed - 500~1000Delivery Managed with in India and global locations in multi...
-
Head of Delivery
3 weeks ago
Bengaluru, India Blufig Digital Private Limited Full timeAboutUsBlufigis a fullservice B2B marketing agency. We work with B2B tech brandshelping them realize their digital aspirations. Having worked with130 brands we are on track to disrupt the agency marketplace withcuttingedge marketingsolutions.Responsibilities:Overseethe endtoend delivery of digital marketing campaigns for assignedclients ensuring projects are...
-
Delivery Manager/ Delivery Head
7 days ago
Bengaluru, India Spectrum Consultants India Private Limited Full timeDelivery Manager/ Delivery Head SummaryExperience Required:17 - 25 YearsJob Term:PermanentLocation:BangaloreCategory:Project Managementworld’s leading providers of design and technology services across industries including Automotive, Broadcast, Communications and Healthcare.Delivery ManagerLocation : Bangalore and TrivandrumExperience : 18-25...
-
Delivery Head-Digital Services
2 weeks ago
Bengaluru, India Outré Full timeThe role of a Delivery Head is to ensure that our company delivers high-quality services that meet client expectations and contribute to the overall growth and success of the company.Experience: 10-15+ YearsSalary: INR 19-24 LPALocation: Kalyan Nagar, BangaloreKindly review the Job Description and Salary details thoroughly. Apply only if you find the terms...
-
Delivery Manager/ Delivery Head
2 weeks ago
Bengaluru, Karnataka, India Spectrum Consultants India Private Limited Full timeDelivery Manager/ Delivery Head SummaryExperience Required:YearsJob Term:PermanentLocation:BangaloreCategory:Project Managementworld's leading providers of design and technology services across industries including Automotive, Broadcast, Communications and Healthcare.Delivery ManagerLocation : Bangalore and TrivandrumExperience : 18-25 YearsReporting...
-
Digital Business Head
2 weeks ago
Bengaluru, Karnataka, India Media company Full timeWe are currently seeking a talented individual to join our team as a Digital Business Head. Our organization operates a self-serve online media platform that offers advertisers access to over 4.5 lakh media options across 11 different verticals. We take care of fulfilling campaign requirements by planning, buying, and executing media campaigns for our...
-
Head of Service Delivery
2 weeks ago
Bengaluru, Karnataka, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
-
- Head
2 weeks ago
Bengaluru, Karnataka, India Cure and Care Wellness Full timeHead of LogisticsCureskin is a brand in the consumer-health industry that offers personalized treatments for skin and hair issues. Operating primarily in India through a mobile application, we utilize advanced AI technology to identify skin problems from images, collaborate with dermatologists to create specialized treatments, and distribute our own line of...
-
Head of Service Delivery
2 weeks ago
Bengaluru, Karnataka, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
-
Head of Service Delivery
4 weeks ago
Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
-
Head of Service Delivery
4 weeks ago
Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
-
Head of Service Delivery
4 weeks ago
Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the Job Who we are and what do we do Innovation in every byte NPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider...
-
Delivery Head
2 weeks ago
Bengaluru, Karnataka, India Saaki Argus & Averil Consulting Full timeAbout Client: It is a subsidiary of a large conglomerate and is engaged in providing engineering solutions. Its services include product design, analysis, prototyping and testing and embedded solutions. They specialize in disruptive technology space such as 5G, Artificial Intelligence and Digital Factory. Role & Responsibility: Accountability for...
-
Head- Project and Delivery
2 weeks ago
Bengaluru, Karnataka, India Akaike Technologies Full timeRole: Head- Project and DeliveryLocation: Bengaluru (On-site)Experience: 10+YearsPosition Overview:Akaike Technologies, a premier data science company committed to delivering innovative solutions for data-driven decision-making, is currently seeking an accomplished Delivery Head to lead our esteemed Data Science Division. This pivotal role requires adept...