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General Manager Digital Operations

3 months ago

Bengaluru, India Han Digital Solution Full time

Role - Account Delivery Head/ Service Delivery Head - Machine Learning Operations (MLOps)


The ideal candidate must have the following must to have Criteria:


BPO experience - 15+ years.

Digital Operations - 10+ Years

Content Services and machine leaning Operations - 5+ Years

Head Count managed - 500~1000

Delivery Managed with in India and global locations in multi delivery locations.

Global Customer process experience.

Customer facing experience.

PnL knowledge - Revenue/Cost drivers.

Strong knowledge in Productivity/ Quality/ Compliance.

Should have dealt with value creation projects.

Understands and contribute to corporate governance.

Very strong experience in stakeholder management (Internal and external).

Strong people management skills

Strong in collaborating with HR, Finance and procurement functions.

Strong communication skills.

Good negotiation skills.

Good presentation skills.