Tata Tele
5 days ago
Description :Key Responsibilities :- Lead end-to-end business analysis activities for strategic projects, from ideation to delivery.- Collaborate with business stakeholders to understand goals, processes, and system requirements.- Gather, document, and manage business, functional, and non-functional requirements.- Develop detailed Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Use Cases.- Facilitate workshops, interviews, and focus groups to validate and refine requirements.- Translate business needs into process flows, user stories, and acceptance criteria.- Work closely with product managers, architects, and developers to design scalable and practical solutions.- Support testing teams in preparing UAT scenarios, validating results, and ensuring solution alignment with requirements.- Evaluate solution impacts on business processes and systems; drive continuous improvement initiatives.- Serve as the primary liaison between business, product, and technology teams.- Manage multiple projects with cross-functional dependencies and tight deadlines.- Provide status reports, requirement traceability matrices, and project documentation.- Facilitate effective communication among stakeholders to ensure clarity and alignment.- Lead and mentor a team of business analysts, providing guidance on best practices and methodologies.- Promote standardization of BA frameworks, templates, and documentation.- Support capability development through knowledge sharing and process improvement Qualifications & Skills :- Bachelors or Masters degree in Business Administration, Information Technology, Engineering, or related field.- 8- 12 years of experience as a Business Analyst, including at least 2- 3 years in a lead or senior role.- Strong expertise in business requirement gathering, process mapping, and documentation.- Experience working in Agile/Scrum and Waterfall project environments.- Proficiency with tools such as JIRA, Confluence, MS Visio, Lucidchart, and MS Office Suite.- Strong understanding of software development lifecycle (SDLC) and IT project management.- Excellent communication, facilitation, and stakeholder management skills.- Proven ability to manage complex business problems and cross-functional / Domain Expertise :- Experience in one or more of the following domains : Fintech, Telecom, BFSI, E-commerce, or Enterprise IT.- Knowledge of data analytics, API integration, CRM/ERP systems, or digital transformation initiatives.- Familiarity with UI/UX design processes and customer journey mapping.- Certification such as CBAP, CCBA, or PMI-PBA would be an advantage (ref:hirist.tech)
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Tata Tele
2 weeks ago
Hyderabad, India Tata Tele Business Services Full timeJob Title : Manager IT Operations (Smartflo)Department : Information TechnologyLocation : Hyderabad, Telangana, IndiaReports To : Head of IT Operations / Senior Manager ITAbout Tata Teleservices / Tata Tele Business Services : Tata Tele Business Services (TTBS) is a leading provider of connectivity and communication solutions for businesses in India.Our...
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Tata Tele
2 weeks ago
Hyderabad, India Tata Tele Business Services Full timeJob Description :- Overall experience 10 to 15 years.- Incident and Problem Management, Respond to and resolve escalated end user-related incidents and issues in a timely manner.- Handle internal and external IT audits and compliances related to End User Management.- Manage end user security & services (MS O365,Proxy,DLP,AV,OS Patch,AD,Access).- Manage...
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Tata Tele
7 days ago
Hyderabad, India Tata Tele Business Services Full timeDescription :Key Responsibilities :- Define and execute the IT infrastructure roadmap aligned with business and digital transformation goals.- Lead the strategy for on-premises, hybrid, and cloud infrastructure modernization.- Manage budgeting, vendor relationships, technology procurement, and cost optimization.- Drive innovation in IT operations through...
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Team Member
2 weeks ago
Hyderabad, Telangana, India Tata Tele Business Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob DescriptionJob responsibilityResponsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data productsResponsible for handling personal KPIs/KRAsTeam player, Tech SavvyResponsible for high level of customer focusHaving a strong hold on telecom products of leased line and...
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Samartflo Workload Manager
2 weeks ago
Hyderabad, India Tata Tele Business Services Full timeJob Description Job Description Job Title: Manager - IT Operations (Smartflo) Department: Information Technology Location: Hyderabad, Telangana, India Reports To: Head of IT Operations / Senior Manager - IT About Tata Teleservices / Tata Tele Business Services: Tata Tele Business Services (TTBS) is a leading provider of connectivity and communication...
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Tata Tele
2 weeks ago
Hyderabad, India Tata Tele Business Services Full timeDescription :- Define and design scalable, reliable, and secure architecture for enterprise and cloud-based applications.- Translate business requirements into high-level and low-level technical designs.- Evaluate and select appropriate technologies, frameworks, and tools to meet functional and non-functional requirements.- Create and maintain architecture...
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Tata Tele Business Services
1 week ago
Hyderabad, India Tata Tele Business Services Full timeHead - IT Infrastructure Leadership & Planning:- Define and execute the IT infrastructure roadmap aligned with business and digital transformation goals.- Lead the strategy for on-premises, hybrid, and cloud infrastructure modernization.- Manage budgeting, vendor relationships, technology procurement, and cost optimization.- Drive innovation in IT operations...
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Tata Tele
1 week ago
Hyderabad, India Tata Tele Business Services Full timeDescription :Key Responsibilities :Application Operations & Support :- Monitor, manage, and maintain business-critical applications ensuring high availability and reliability.- Perform daily health checks, job monitoring, and incident resolution within defined SLAs.- Troubleshoot application and integration issues; perform root cause analysis (RCA) for...
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Tata Tele Business Services
7 days ago
Hyderabad, India Tata Tele Business Services Full time- Business Analysis & Requirements Management- Lead end-to-end business analysis activities for strategic projects, from ideation to delivery.- Collaborate with business stakeholders to understand goals, processes, and system requirements.- Gather, document, and manage business, functional, and non-functional requirements.- Develop detailed Business...
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Tata Tele Business Services
2 weeks ago
Hyderabad, India Tata Tele Business Services Full timeTeam Member - IT Application Responsibilities:- Application Operations & Support- Monitor, manage, and maintain business-critical applications ensuring high availability and reliability.- Perform daily health checks, job monitoring, and incident resolution within defined SLAs.- Troubleshoot application and integration issues; perform root cause analysis...