Tata Tele

5 days ago


Hyderabad, India Tata Tele Business Services Full time

Description :Key Responsibilities :- Lead end-to-end business analysis activities for strategic projects, from ideation to delivery.- Collaborate with business stakeholders to understand goals, processes, and system requirements.- Gather, document, and manage business, functional, and non-functional requirements.- Develop detailed Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Use Cases.- Facilitate workshops, interviews, and focus groups to validate and refine requirements.- Translate business needs into process flows, user stories, and acceptance criteria.- Work closely with product managers, architects, and developers to design scalable and practical solutions.- Support testing teams in preparing UAT scenarios, validating results, and ensuring solution alignment with requirements.- Evaluate solution impacts on business processes and systems; drive continuous improvement initiatives.- Serve as the primary liaison between business, product, and technology teams.- Manage multiple projects with cross-functional dependencies and tight deadlines.- Provide status reports, requirement traceability matrices, and project documentation.- Facilitate effective communication among stakeholders to ensure clarity and alignment.- Lead and mentor a team of business analysts, providing guidance on best practices and methodologies.- Promote standardization of BA frameworks, templates, and documentation.- Support capability development through knowledge sharing and process improvement Qualifications & Skills :- Bachelors or Masters degree in Business Administration, Information Technology, Engineering, or related field.- 8- 12 years of experience as a Business Analyst, including at least 2- 3 years in a lead or senior role.- Strong expertise in business requirement gathering, process mapping, and documentation.- Experience working in Agile/Scrum and Waterfall project environments.- Proficiency with tools such as JIRA, Confluence, MS Visio, Lucidchart, and MS Office Suite.- Strong understanding of software development lifecycle (SDLC) and IT project management.- Excellent communication, facilitation, and stakeholder management skills.- Proven ability to manage complex business problems and cross-functional / Domain Expertise :- Experience in one or more of the following domains : Fintech, Telecom, BFSI, E-commerce, or Enterprise IT.- Knowledge of data analytics, API integration, CRM/ERP systems, or digital transformation initiatives.- Familiarity with UI/UX design processes and customer journey mapping.- Certification such as CBAP, CCBA, or PMI-PBA would be an advantage (ref:hirist.tech)


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