Team Member

1 week ago

Hyderabad, Telangana, India Tata Tele Business Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description
Job responsibility

  • Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products
  • Responsible for handling personal KPIs/KRAs
  • Team player, Tech Savvy
  • Responsible for high level of customer focus
  • Having a strong hold on telecom products of leased line and voice products

Shift Working
Working in shifts (24/7)

Key Customer
End customer, authorized signatories, clients

Necessary
Skills

  • Excellent communication skills and hold on English & Hindi
  • Strong customer handling skills
  • Customer centric and high focus on customer facing processes
  • Excellent grip on high end leased line and voice products
  • Excellent hands on experience in handling QRC at call centre for Premium Customer Base
  • Sound Knowledge in Telecom Technology

Qualification
Any Graduation / Diploma

Overall Work Experience

  • Minimum 1- 3 years of experience in the BPO segment handling highend telecom customers
  • Hands on experience in voice and data products people handling and customer interaction

Behavioural Attributes

  • Strong customer focus
  • Good analytical skills
  • Strong communication and interpersonal skills
  • Inclination towards innovation
  • Good Computer Knowledge

About Us
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country's leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead
We are India's leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

  • Team Member

    1 week ago

    Hyderabad, Telangana, India Codeminds Web Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Team Member specializing in Digital Marketing and Web Development. The role is located in Telangana, India, near Ibrahimpatnam. The Team Member will be responsible for conducting market research, developing and implementing marketing strategies,...

  • Team Member

    1 week ago

    Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job summaryJoin our dynamic team as a Team Member specializing in Mobile Development for Android and iOS platforms. With a hybrid work model and day shifts youll collaborate with talented professionals to create innovative mobile applications. Your expertise will drive the development of user-friendly and efficient mobile solutions that enhance our companys...

  • Team Member

    1 week ago

    Hyderabad, Telangana, India Share Tea Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionShare Tea is a restaurant company known for its dedication to quality and customer satisfaction. Based out of 63 Jurong West Central 3, #03-53, Singapore, Share Tea has established a reputation for offering a variety of high-quality tea-based beverages. The company is committed to providing excellent service and a welcoming atmosphere for...

  • Operations Team Member

    5 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Operations Team Member-RL OPERATIONS-RPC Operations Summary – CFO Center BU – CFO- Operations Grade- M1 /M2 Job Description - RL Operations-RPC Operations Job Role- Operations Team Member Job DescriptionRPC, Account opening and Maintenances UNIT Thorough KYC knowledge MIS Reporting Account opening process...

  • Team Member

    2 weeks ago

    Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...

  • Team Member

    1 week ago

    Hyderabad, Telangana, India Dr Reddys Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job SummaryWe are looking for a detail-oriented engineering team member to coordinate preventive maintenance schedules, manage breakdown records, and ensure adherence to SOPs, critical for maintaining operational efficiency and equipment reliability. This role plays a pivotal part in inventory control, and CAPA closure, contributing to seamless production...

  • Team Member

    2 weeks ago

    Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Company Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...

  • Team Member

    6 days ago

    Hyderabad, Telangana, India Bank Of America Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Team Member Job Description:Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving...

  • Team Member

    7 days ago

    Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Company Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...

  • Team Member

    7 days ago

    Hyderabad, Telangana, India Dr. Reddy's Laboratories Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines becauseGood Health Can't Wait.We started in 1984 with a modest investment, 20 employees and a bold...