International Voice Process

4 days ago

New Delhi, India Tata Communications Transformation Services (TCTS) Full time

Job title – Customer Relationship Specialist (Australian Voice)Location:Chennai Working Hours: Permanent Work from Office on all days Australian Business Hours (2:30 am / 3:30 am IST till 11:30 am and 12:30 pm) Holidays are followed as per Australian calendar.Job Summary: We are looking for customer care representative with excellent English communication skills and experience in B2B as well as B2C international customer service domain. This position involves effective coordination with Australian customer/stakeholders and fiber order management.Skills Capabilities: Strong Communication skills including experience handling international Customer calls and effective written communication. Strong problem-solving abilities with a customer-first mindset.Roles & Responsibility: Communication:Serve as the single point of contact for issue resolution andCustomercommunication via callsand mails throughout the order delivery lifecycle. Do accurate feasibility checks and product selection using client tools, ensuring strict adherence to client standards and guidelines throughout the qualification process. Responsibilities includeOrder and contract creation, follow up and maintaining end-to-end visibility of order status. Proactively manage internal and externalstakeholder engagement(including end customers, Field teams, design teams and building authorities), ensuring clear, concise, and timely communication. Ensure 100% Quality and KPI compliance for all deliverables. Generate daily dashboards on order status and update customers as per the agreed process.Tools & Systems Knowledge (Optional): Salesforce, Google Map, PNI – Spatial netEducational Qualification & Experience: Minimum of 1+ years of experience in International Call center operations (Australian English). Order Management knowledge is preferrable.

  • International Voice Process Executive

    2 days ago

    New Delhi, India HCLTech Full time

    HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation:Customer Support Process:Inbound Calling. *No sales or upselling or cross selling. Experience:1 to 6 Yrs in Voice process Shift: Rotational Shift and rotational Off *Candidates should be within 35 Kms from office location* Work...

  • International Voice Process

    1 day ago

    New Delhi, Noida, India Expert Staffing Solutions New Delhi Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: International Voice ProcessLocation: NoidaKey ResponsibilitiesHandle inbound and outbound customer calls.Provide resolutions to customer queries and complaints in a professional manner.Accurately document all interactions and maintain records in the CRM system.Follow up on customer requests to ensure complete satisfaction.Adhere to quality...

  • International Voice Process Executive

    14 hours ago

    New Delhi, India HCLTech Full time

    HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling.Experience: 1 to 6 Yrs in Voice processShift: Rotational Shift and rotational Off*Candidates should be within 35 Kms from office location*Work...

  • International Voice Process

    2 days ago

    Delhi, Delhi, India Talent Futures Services Full time

    Hiring for international voice process (outbound inbound)* *Any Fresher with excellent English can apply* *Salary for exp in international process up to 30k plus perks* *Us night shift 9pm to 6am* *6 days working* *Work from office* WhatsApp 9354220033 **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: -...

  • Process Executive

    2 weeks ago

    New Delhi, India Jindal Steel & Power Ltd. Full time

    **Role & Responsibilities**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer (Analytics, YouTube, etc.). - Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and...

  • International Voice Process

    3 days ago

    Gurugram, New Delhi, India Cogenthub Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    Job Summary:CogentHub is hiring experienced International Voice Process Executives for our UK Telecom Inbound Sales Process. If you have excellent communication skills and the ability to convert customer inquiries into sales, this opportunity is for youJob Role:Cater to inbound phone calls from UK customers.Customers will call regarding enquiries about...

  • Walk-in Drive for International Voice process

    13 hours ago

    New Delhi, India HCLTech Full time

    MEGA WALK-IN DRIVE at HCLTech (Voice Process – Banking Domain)Venue: Interview Mode: Face-to-Face Walk-in Drive Location:HCLTech, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 Dates:Monday & Tuesday,13th & 14th October 2025 Time:11:00 AM – 3:00 PMRole Details Designation:Associate Experience:1 to 3 Years in International Voice Process...

  • Customer Care Executive

    1 week ago

    New Delhi, India TP Full time

    About the Role: The role requires individuals with professional speaking skills and experience in international voice processes. Freshers with strong English-speaking abilities are also encouraged to apply.Responsibilities:- Engage with customers using professional speaking skills. - Handle international voice processes effectively. - Provide excellent...

  • Team Lead

    4 days ago

    New Delhi, India Trigent Software - Professional Services Full time

    Job description Role: Team Lead – International Voice Operations Location:Bangalore Shift:Rotational (including night shifts)Experience:5+ years in a contact center environment,with at least 1–2 years in a team lead/supervisory roleWhat You’ll Do: Lead and motivate a team of customer service representatives. Monitor performance metrics and ensure KPIs...

  • Team Lead

    2 days ago

    New Delhi, India Trigent Software - Professional Services Full time

    Job descriptionRole: Team Lead – International Voice OperationsLocation: BangaloreShift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory roleWhat You’ll Do:- Lead and motivate a team of customer service representatives. - Monitor performance metrics and ensure...