Intertec Systems
1 day ago
Description :- Skills : Incident Management, AS400 Administration, ITIL, Infrastructure Monitoring, Network Operations Center (NOC), Dynatrace, Manage Engine, Solarwinds.Job Title : Technical Support Engineer NOC.Job Purpose :- Monitor Infra/App alerts in ME Monitoring tools.- Monitor Mail alerts.- Log incidents and run bridge calls.- Run EOD jobs for the Bank.Qualification :- Any Degree (Computer background preferred).Certifications :- ITIL Foundation, AZ-900, MCSE, CCNA.Experience :- Total 3-5 years of experience in Infrastructure Monitoring and L1 knowledge in IT infrastructure of Bank.Reporting To :- Service Delivery Manager.Responsibilities (includes All Tasks) :- Hands on experience in Monitoring tools Manage Engine APM & OPM is mandatory.- Good understanding of ITIL process and ITSM Tools to manage Incidents, Changes, service requests and work orders.- Hands-on experience in banking environment.- Hands On Experience In EOD And SOD (Finacle Preferred).- Hands on experience in AS400 operation (at least basic) and Mimix knowledge is added advantage.- Should have good fluency in English read/write and good verbal communication.- Perform Incident Analysis for recurring Incidents.- Backup Monitoring.- Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications.- Document all actions in accordance with standard company policies and procedures.- Notify customer and third-party service providers of issues, outages and remediation status.- Work with internal and external technical and service teams to create and/or update knowledge base articles.- Should have experience MIS reports.- Should have previous experience working and interacting with Senior leadership team members.- Support multiple technical teams in 24/7 NOC operational environments with high uptime requirements.- Comfortable to work in day/night shifts.Technical Skills /Competencies :MANDATORY :- ITIL Foundation certified.- Hands-on in Incident & Problem Management.- Experience in using ME monitoring (APM & OPM) and ITSM (BMC Remedy) tools.- A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment.- Previous NOC experience is strongly preferred.- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.- Knowledge of Microsoft server OS and Network Devices.- Running EOD Batch jobs for Bank.Soft Skills :MANDATORY :- Excellent written, verbal and interpersonal skills.- Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel in high-stress situation.- Should have previous experience working and interacting with Senior leadership team members.- Should have experience in handling IT monitoring for Banks. (ref:hirist.tech)
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Network Security Analyst
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Indore, Madhya Pradesh, India Intertec Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionEstablished in 1991, Intertec Systems is a leading IT services provider, offering solutions across Government, Healthcare, Utilities, Financial Services, Insurance, and Enterprises in the Middle East and India. Headquartered in the UAE, the company operates from offices in 5 countries, delivering digital transformation, business...
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Intertec Systems
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Indore, India Intertec Systems Full timeDescription :Skills :- Solarwinds- HPE opsRamp- Ivanti- SNMP- Netflow- Windows Management Instrumentation (WMI)- Network Engineering- Patch ManagementJob Title : Technical Support EngineerExperience : 3-5 yearsResponsibilities :- Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine).- Good understanding and...
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Human Resources Assistant
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Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Intertec Systems
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Intertec Systems
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Indore, India Intertec Systems Full timeSkills :Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Title :Network & Security Analyst L2 (Indore, India)Job Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and...
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Sr. AI
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indore, India Intertec Softwares Pvt Ltd Full timeJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertecs AI Center of...
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Intertec Systems
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Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
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Human Resources Assistant
2 weeks ago
indore, India Intertec Softwares Pvt Ltd Full timeCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Sr. AI
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Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertecs AI Center of...
