Intertec Systems
3 weeks ago
the Services, Solution Design, IT infrastructure, Solution Architecture, RFP Response, Presales, MSP Solutions, Technical PresentationsJOB PURPOSE: Solution Architect responsible for building IT Manage Services SolutionQUALIFICATION: Bachelors of Engg in IT/ related years of experience in the managed Service DomainResponsibilities (includes All Tasks)- Understand customers IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing.- Conduct/Participate in customer workshops for demonstrating business cases & managed services model.- Respond to RFI/RFP received from Sales- Excellent interpersonal communications and negotiation skills- Present/ Demonstrate Managed Services Solution- Develop cost effective & scalable delivery models with SLA based support services.- Develop effort estimates for the proposed managed services solution across delivery models Ensure the solution proposed is optimally designed for the customer and as per the standard Practice- Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects- Should have good understanding in service quality.- must be well versed in IT operations standards such as ITILTechnical Skills & Experience- Broad foundational knowledge of IT infrastructure technologies including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc.- Technical certifications Microsoft, Cisco, VMware, etc.Soft Knowledge in the ITIL Frame Work life cycleDesired Skills and Experience- Managed Services, Solution Design, IT infrastructure, Solution Architecture, RFP Response, Presales, MSP Solutions, Technical Presentations (ref:iimjobs.com)
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Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeDescription :Skills :- Solarwinds- HPE opsRamp- Ivanti- SNMP- Netflow- Windows Management Instrumentation (WMI)- Network Engineering- Patch ManagementJob Title : Technical Support EngineerExperience : 3-5 yearsResponsibilities :- Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine).- Good understanding and...
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Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeDescription :Skills :- Genesys Cloud- Voice Over IP (VoIP)- Call Routing- Contact Center Solutions- SIP- IVRJob Title : Genesys SME (Subject Matter Expert)LOCATION : Indore, IndiaJob Purpose :The Genesys SME is responsible for the design, implementation, support, and optimization of Genesys contact center solutions.This role requires strong technical...
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Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeDescription :Skills : SQL, Solarwinds, Patch Management, Powershell, Database Administration, Backup and Recovery, Disaster Recovery.Job Title : Database Administrator L2 (Indore, India).Job Purpose :The Database Administrator (L2) supports day-to-day operations and maintenance of Microsoft SQL Server environments across hybrid infrastructures.This role...
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Sr. Ai
4 weeks ago
Indore, Madhya Pradesh, India Intertec Softwares Full timeRole Overview Intertec Systems is seeking a visionary and execution-focused AI Practice Lead to head our AI initiatives across all lines of businessDigital Managed Services Cloud EAM Cybersecurity and Microsoft solutions This role will own the charter to define build and scale innovative AI use cases leveraging Machine Learning ML Computer Vision Agentic AI...
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Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeDescription :- Skills : Incident Management, AS400 Administration, ITIL, Infrastructure Monitoring, Network Operations Center (NOC), Dynatrace, Manage Engine, Solarwinds.Job Title : Technical Support Engineer NOC.Job Purpose :- Monitor Infra/App alerts in ME Monitoring tools.- Monitor Mail alerts.- Log incidents and run bridge calls.- Run EOD jobs for the...
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Automation Engineer
2 weeks ago
Indore, Madhya Pradesh, India Intertec Softwares Full timeRole PurposeWe are seeking a highly skilled Senior Automation Engineer to join our Automation Center of Excellence (CoE). This role will be responsible for understanding cross-functional process flows, designing end-to-end automation solutions, and building system integrations that enhance operational efficiency across NOC, SOC, Cloud Managed Services, and...
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Network Support Engineer
3 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Solarwinds, HPE opsRamp, ivanti, SNMP, Netflow, Windows Management Instrumentation (WMI), Network Engineering, Patch Management, Job Title : Technical Support Engineer Experience : 3-5 years Responsibilities - Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine) - Good understanding and...
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IT Infrastructure Analyst
1 week ago
Indore, India Intertec Systems Full timeJob Description Skills: Linux, IBM AIX, AS400, Virtualization, Red Hat Linux, centos, vmware, JOB TITLE: IT Infrastructure Analyst (Linux, AS400, AIX) L2 - Indore, India JOB PURPOSE: IT Infrastructure Analyst is a key member of the Offshore Operations Delivery Centre responsible for managing and supporting enterprise server infrastructure across Linux,...
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Network Support Engineer
1 week ago
Indore, Madhya Pradesh, India Intertec Softwares Full timeJob Title : Technical Support EngineerExperience : 3-5 yearsResponsibilities :Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine) Good understanding and experience on ITSM tool (such as Ivanti, Manage Engine, BMC, Service Now) Provide timely response to all Incidents, Requests, outages and performance...
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IT Service Desk Engineer
7 days ago
Indore, Madhya Pradesh, India Intertec Softwares Full timeCERTIFICATIONS: ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificates EXPERIENCE: 3 - 5 years RESPONSIBILITIES (INCLUDES ALL TASKS): · Receive IT support requests via various support channels such as email, phone and Teams and log them in the ticketing system· Logging, Handling and...