Intertec Systems
1 day ago
Description :Skills :- Solarwinds- HPE opsRamp- Ivanti- SNMP- Netflow- Windows Management Instrumentation (WMI)- Network Engineering- Patch ManagementJob Title : Technical Support EngineerExperience : 3-5 yearsResponsibilities :- Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine).- Good understanding and experience on ITSM tool (such as Ivanti, Manage Engine, BMC, Service Now).- Provide timely response to all Incidents, Requests, outages and performance alerts.- Categorize issues for escalation to appropriate technical teams.- Understanding and report preparation based on the customer requirement.- Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact.- Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages.- Monitoring Windows server backup and inform in case of any failures.- OS and Patch Management knowledge & understanding.- Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications.- Document all actions in accordance with standard company policies and procedures.- Notify customer and third-party service providers of issues, outages and remediation status.- Work with internal and external technical and service teams to create and/or update knowledge base articles.- Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.- Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements.- Comfortable working day/night shifts.Mandatory :- Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)- Knowledge of monitoring VMWare clusters in high-availability environments.- Broad experience using a variety of monitoring and ticket management tools.- Experience providing remote support using virtual desktop tools.- A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment.- Previous NOC experience is strongly preferred.- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.- Knowledge of Microsoft server OS and Network Devices. (ref:hirist.tech)
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Network Security Analyst
1 week ago
Indore, Madhya Pradesh, India Intertec Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionEstablished in 1991, Intertec Systems is a leading IT services provider, offering solutions across Government, Healthcare, Utilities, Financial Services, Insurance, and Enterprises in the Middle East and India. Headquartered in the UAE, the company operates from offices in 5 countries, delivering digital transformation, business...
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Human Resources Assistant
2 weeks ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Intertec Systems
1 day ago
Indore, India Intertec Systems Full timeDescription :Skills :- Genesys Cloud- Voice Over IP (VoIP)- Call Routing- Contact Center Solutions- SIP- IVRJob Title : Genesys SME (Subject Matter Expert)LOCATION : Indore, IndiaJob Purpose :The Genesys SME is responsible for the design, implementation, support, and optimization of Genesys contact center solutions.This role requires strong technical...
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Intertec Systems
1 day ago
Indore, India Intertec Systems Full timeDescription :Skills : SQL, Solarwinds, Patch Management, Powershell, Database Administration, Backup and Recovery, Disaster Recovery.Job Title : Database Administrator L2 (Indore, India).Job Purpose :The Database Administrator (L2) supports day-to-day operations and maintenance of Microsoft SQL Server environments across hybrid infrastructures.This role...
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Intertec Systems
3 weeks ago
Indore, India Intertec Systems Full timeSkills :Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Title :Network & Security Analyst L2 (Indore, India)Job Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and...
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Sr. AI
2 weeks ago
indore, India Intertec Softwares Pvt Ltd Full timeJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertecs AI Center of...
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Intertec Systems
1 day ago
Indore, India Intertec Systems Full timeDescription :- Skills : Incident Management, AS400 Administration, ITIL, Infrastructure Monitoring, Network Operations Center (NOC), Dynatrace, Manage Engine, Solarwinds.Job Title : Technical Support Engineer NOC.Job Purpose :- Monitor Infra/App alerts in ME Monitoring tools.- Monitor Mail alerts.- Log incidents and run bridge calls.- Run EOD jobs for the...
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Intertec Systems
3 weeks ago
Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
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Human Resources Assistant
2 weeks ago
indore, India Intertec Softwares Pvt Ltd Full timeCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Sr. AI
14 hours ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertecs AI Center of...
