Customer Relations

2 weeks ago


New Delhi, India M O L E D R O ® Full time

Designation: Customer Relations and HR Associate

Company Name: Freqnc Studio Pvt Ltd

Brand: MOLEDRO

Location: Delhi

Experience: 1-2 years

Salary: 4.2 LPA

Probation: 2 months


Intro:

The Customer Relations and HR Associate is responsible for coordinating with the Production team regarding ongoing orders, communicating updates with the Clients, interacting with new and potential customers, answering all queries. Also shortlisting candidates for hiring and taking care of the initial screening process. The role is fully based out of office.

Roles & Responsibilities:

. Calm and composed personality, Handle all client queries and updates from team and client.

. Good listening skills.

· Understanding the Customer preferences and staying attuned to them.

. Being a major point of contact between the customers, the Production Merchandise team and the vendors, need to take care of all the communication from order confirmation till the delivery of the outfit, ensuring a smooth process.

. Understand customer requirements and offer personalized recommendations, solutions, alternatives etc to convert to loyal long-term customers.

· Posting job as per requirements, initial screening and shortlisting of candidates. The role involves a small part of HR, whenever vacancies arise.

. Connecting with potential customers on all our platforms. Proactive approach ensuring timely resolution of all customer queries.

Competencies & Skills

· Master of Fashion Management, Masters with Background in Fashion is a must. MBA candidates preferred.

. Customer Relations Experience with design labels preferable.

· Knowledge of production & manufacturing processes in ethnic fashion is mandatory.

· Effective verbal, and listening communications skills

· Effective negotiation & influencing skills

· Computer skills including excel and word-processing programs

· Open to learning with a commitment to excellence

· Must be highly organized and have the ability to work in a team environment

· Good time-management skills.



  • New Delhi, India Kinster Global Full time

    We are seeking a Customer Relations Executive to join our dynamic team in Delhi. As a Customer Relations Executive, you will be responsible for maintaining and enhancing our relationships with existing customers, ensuring their satisfaction, and contributing to our company's growth. Minimum Qualifications: Bachelor's degree. Minimum of 2 years of relevant...


  • New Delhi, India starcap wellness private limited Full time

    CRM JD1.Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.2.Resolving customer complaints quickly and efficiently.3.Keeping customers updated on the latest products in order to increase sales.4.Meeting with managers in the organization to plan strategically.5.Expanding the...


  • New Delhi, India Sehgal doors Full time

    **Job Summary **We are Fire Door Manufacturer executive must know how handle customer on phone **Responsibilities and Duties** able to write a mail and communicate with the customer on phone and follow up the order complete **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental...

  • Sr. Associate

    5 days ago


    New Delhi, India Aditya Birla Group Full time

    1) Job Purpose Defines & Manages Service, including SLAs, all Customer service interactions including complaints/ service requests, managed internally as well as by external partners (fabricators and all relevant vendors). Provides the highest level of customer service to deliver outstanding Customer support, loyalty and Customer relationships, with...


  • Delhi, Delhi, India Kanodia Technoplast Ltd Full time

    Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective customers - Maintaining the database of the customers on a regular basis. - Obtaining customer information and...


  • Delhi, Delhi, India Pie Matrix Full time

    Customer relations executive is an upper management customer service employee who oversees all interactions between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. - Customer Relationship Officers handle the concerns of the people who...


  • Delhi, Delhi, India SkillCircle™ Full time

    Telecaller Job DescriptionWe are seeking a dedicated and results-driven Telecaller for our Collections team at SkillCircle™.The ideal candidate will have excellent communication skills and the ability to handle challenging situations with tact and professionalism.Contact customers via phone to remind them of overdue payments.Negotiate payment plans and...


  • Delhi, Delhi, India Thomas Global Logistics Private Limited Full time

    Job Title: Customer Relation ManagerAt Thomas Global Logistics Private Limited, we are seeking a talented Customer Relation Manager to oversee our customer service team and drive business growth. Key responsibilities include collaborating with the sales team to develop efficient methods for handling customer queries and/or issues, setting customer...


  • Delhi, Delhi, India Acadally Full time

    Job Vacancy: Customer Relation / Admin* *Salary:* ₹25,000 - ₹30,000 *Responsibilities:* - Manage front office operations, including greeting visitors and handling inquiries - Assist with administrative tasks and support office staff *Requirements:* - Freshers can also apply - Proficiency in spoken and written English is essential - Excellent...


  • Delhi, Delhi, India Urja Global Limited Full time

    Key ResponsibilitiesAs a Tele Caller, you will be responsible for answering phones and providing information about our company's products and services to existing and potential customers.Main TasksRespond to customer inquiries and resolve any issues related to our products and services.Obtain customer information and other relevant data to improve our...


  • Delhi, Delhi, India Triedge Solution Full time

    Position: - Customer Relation Intern Location: - Chennai **Responsibilities**: - Communication Skills must be excellent Ready to learn Duration - 3 Months comes with Pre Placement Offer Location - Mayapuri,New Delhi **Job Types**: Full-time, Internship Contract length: 3 months **Salary**: ₹5,000.00 - ₹15,000.00 per month **Benefits**: - Cell...


  • Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    Job Description for CRM Executive at Aimlay Pvt. LtdKey Responsibilities:Engage with customers to establish long-term relationships and drive sales growth.Develop and implement effective CRM strategies to enhance customer satisfaction and loyalty.Collaborate with the sales team to identify new business opportunities and expand existing customer...


  • New Delhi, India INSTAA PRECISION TOOLS LLP Full time

    **JOB TITLE** **MIS Executive** **Job Summary** **We are looking for an MIS executive who will be responsible for timely designing and developing of a computer system along with developing strategies, specifications and keeping updated with the latest technological developments in the IT system. You must know how to analyze the operations and provide...


  • Nirman Vihar, Delhi, Delhi, India Learningshala Full time

    **Job description** We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. If you also...


  • delhi, India Kindroid.In Full time

    Company DescriptionKindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to enhance customer satisfaction and loyalty. With services like 24/7 support, multilingual capabilities, and tailored solutions, Kindroid.ai ensures efficient and personalized support for industries such as...


  • Delhi, India Kindroid.In Full time

    Company DescriptionKindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to enhance customer satisfaction and loyalty. With services like 24/7 support, multilingual capabilities, and tailored solutions, Kindroid.ai ensures efficient and personalized support for industries such as...


  • Delhi, Delhi, India Melhor Group Full time

    We are seeking an experienced Customer Relations Manager to join our team at Melhor Group. This role is responsible for managing customer relationships, ensuring all queries are addressed promptly and efficiently.Key Responsibilities:Respond to customer queries via email, WhatsApp, or phone calls efficiently and promptly.Provide prompt and accurate responses...


  • delhi, India Kindroid.In Full time

    Company DescriptionKindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to enhance customer satisfaction and loyalty. With services like 24/7 support, multilingual capabilities, and tailored solutions, Kindroid.ai ensures efficient and personalized support for industries such as...


  • delhi, India Kindroid.In Full time

    Company Description Kindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to enhance customer satisfaction and loyalty. With services like 24/7 support, multilingual capabilities, and tailored solutions, Kindroid.ai ensures efficient and personalized support for industries such as...


  • Delhi, India Kindroid.In Full time

    Company DescriptionKindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to enhance customer satisfaction and loyalty. With services like 24/7 support, multilingual capabilities, and tailored solutions, Kindroid.ai ensures efficient and personalized support for industries such as...