Customer Relations Manager

4 days ago

Delhi, India Auctionbazaar.com Full time
Company Description

Auctionbazaar.com is a platform that offers a transparent and efficient way to find and bid on properties listed by Banks, NBFCs, ARCs, and other financial institutions. The platform simplifies the NPA management process for banks and financial institutions, making bidding easy for potential bidders through its robust, technology-driven e-marketplace. Strategic partnerships with industry leaders provide a competitive advantage, ensuring a holistic ecosystem for NPA management with high ethical standards and transparency.

Role Description

This is a full-time on-site role for a Customer Relations Manager at Auctionbazaar.com located in Hyderabad. The Customer Relations Manager will be responsible for managing customer relationships, addressing customer queries and concerns, and ensuring customer satisfaction. The role involves liaising between customers and internal teams to resolve issues and improve overall customer experience.

Qualifications

- Excellent interpersonal and communication skills- Customer service experience- Problem-solving skills- Ability to work collaboratively in a team environment- Attention to detail and organizational skills- Knowledge of the real estate industry is a plus- Bachelor's degree in Business Administration or related field

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