Customer Relation Executive

2 months ago


Delhi Delhi, India Emrold management services pvt.Ltd Full time

**Profile**:

- Customer Relationship Executive

**Qualification**:

- Graduation
**Experience**:

- min 6 month tele sales

**Salary**:

- 20k to 25k

**Note**:
**Must have good communication skill in English**

**Responsibilities-**

**Problem-solving-**
- Analyze the cause of customer issues, generate solutions, and implement a plan to resolve them.

**Policies and procedures-**
- Create policies and procedures for customer service, such as a complaint management SOP.

**Customer support practices-**

Establish customer support practices and devise strategies to improve the customer experience.

**Subscription Upgrade and Service Sales-**

Executives will receive we leads and their responsibility would be to upgrade customer's existing subscriptions and pitch new services.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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