Application Monitoring and Optimization Analyst

3 weeks ago


Malappuram, Kerala, India DigiHelic Solutions Pvt. Ltd. Full time

Application Monitoring and Optimization Analyst

Experience: 5 Years

Qualifications:

  • Proven experience with Dynatrace setup and configuration.
  • Experience in operational application management
  • troubleshooting user issues and performing root cause analysis
  • identifying recurring issues and ensuring long-term fixes
  • expertise in setting up alarming for Dynatrace and Splunk for different applications
  • define and fine tune alerts
  • integrate Dynatrace alerts in incident management tooling
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.
  • Ability to analyse and optimise application code with respect to error handling and alerting
  • Strong understanding of synthetic monitoring and alarm management.
  • Experience with ServiceNow or similar IT service management tools.
  • Problem-solving mindset with a focus on continuous improvement.
  • Experience in a similar liaison role between application and platform teams.
  • Knowledge of ITIL practices and principles.


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