Analyst

4 days ago

Prayagraj, India Chai Point Full time

Job Summary:

The Analyst will be responsible for analyzing key performance metrics, identifying trends and providing actionable insights to support decision-making and operational efficiency across the vertical. This role will focus on monitoring store performance, evaluating operational processes, and identifying opportunities to improve sales, profitability, customer experience and overall business performance.



Key Responsibilities

Data Analysis:

>Analyze sales, operational, and financial data across multiple locations to identify trends, opportunities, and areas of concern.

>Monitor KPIs such as sales performance, labor costs, inventory levels, customer satisfaction, and operational efficiency.


Reporting & Insights

>Create and maintain daily, weekly, and monthly performance reports to track operational and financial metrics

>Present findings and insights to management to inform strategy and operational decisions.


Performance Evaluation:

>Evaluate individual store performance and identify opportunities for performance improvement.

>Assess labor and operational practices to optimize efficiency while maintaining service quality.


Forecasting & Budgeting:

>Assist with forecasting sales trends and preparing budgets for multiple store locations.

>Model different financial scenarios and operational strategies to support long-term planning.


Operational Analysis:

>Analyze operational workflows, including staffing, inventory, supply chain, and customer service patterns, to identify opportunities for cost reduction and increased efficiency.


Cross-Functional Collaboration:

>Partner with operations, supply chain, HR, and IT teams to integrate data findings into actionable business plans.

>Provide data-driven recommendations to support strategic goals and operational changes.


Market & Competitive Analysis:

>Monitor competitive trends and market conditions that impact performance across locations.

>Evaluate competitive strategies and customer behavior to inform strategic decisions.


Tools & System Management:

>Utilize data visualization and analytics tools (e.g., SQL, Tableau, Power BI) to synthesize information for strategic insights.

>Manage data integrity by ensuring data sources are accurate, clean, and up to date.


Required Qualifications:

>Education: Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field

>Experience: 3+ years of experience in data analysis, financial analysis, or operational analysis, preferably in the retail, restaurant, or QSR industry


Skills:

>Proficiency in data analysis and visualization tools (e.g., Excel, SQL, Tableau,Power BI).

>Strong analytical and problem-solving abilities, with a focus on trends, forecasting, and performance metrics.

>Experience with labor and inventory cost analysis, operational benchmarking, and

reporting.

>Strong communication and presentation skills to share insights effectively with diverse stakeholders.


Preferred:

>Experience working with large, multi-unit operations or QSR chains.

>Familiarity with point-of-sale (POS) systems, supply chain management systems, and other operational tools.

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