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HR Onboarding Specialist
4 weeks ago
Location: Indore
Company: Creativefuel
Type: Full-time
Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India’s most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that every new team member's journey begins with purpose, clarity, and a lasting impression.
We’re hiring an HR Onboarding Specialist who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You’ll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.
🔹 Offer-to-Join Journey:
- Engage with new joiners immediately after the offer is rolled out
- Conduct pre-joining calls and share company culture decks
- Keep them excited, informed, and engaged to ensure zero offer dropouts
🔹 Orientation & Induction:
- Host Day 1 sessions to introduce the company, team structure, and culture
- Walk through Creativefuel’s vision, mission, and values in an engaging way
- Introduce HR policies, Code of Conduct, KRAs, and performance expectations
🔹 Cultural Integration:
- Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
- Coordinate with teams for smooth handovers and warm welcomes
- Include new joiners in key internal rituals, meetings, or townhalls
🔹 KRA & Task Planning:
- Share a structured 3-month role-specific task plan
- Coordinate with team leads to align deliverables, training, and checkpoints
🔹 Feedback & Review Loop:
- Implement and manage structured 7-15-30-60-90 day check-ins
- Collect feedback from both new joiners and reporting managers
- Flag off any early red flags to HR leadership
🔹 System & Compliance Setup:
- Complete biometric/fingerprint registration
- Ensure onboarding completion on Jarvis, Keka, and internal trackers
- Maintain and audit documentation trail, ID proofs, and verification records
- Coordinate with vendors for background verification
🔹 Onboarding Gifts & Experience:
- Plan and deliver customised welcome kits and onboarding swag
- Ensure a delightful and memorable Day 1 experience
🔹 Probation & Post-Onboarding Support:
- Track progress through the 3-month probation period
- Ensure timely manager feedback and exit from the onboarding status
🔹 Automation & Process Improvement:
- Identify areas to automate and reduce manual load
- Continuously improve the onboarding SOP based on feedback
🔹 Reporting & Metrics:
- Track onboarding metrics such as:
- Offer-to-join ratio
- Time-to-productivity
- Onboarding NPS / feedback scores
- Documentation & compliance completion rate
- Prevent offer dropouts through proactive pre-joining engagement
- Ensure clarity of role, KRA, and company values from Day 1
- Deliver a seamless onboarding experience across all departments
- Manage all systems, documentation, and HR platforms for onboarding
- Create a culture-first experience using internal tools, gifting, and rituals
- Own onboarding metrics, flag red flags, and support during probation
✔ 2–5 years of experience in HR onboarding or HR operations
✔ Strong understanding of Indian HR compliance and onboarding documentation
✔ Hands-on experience with HRMS tools like Keka, Zoho, etc.
✔ Excellent communication and interpersonal skills
✔ Creative mindset to design people-first onboarding journeys
✔ Highly organised with strong attention to detail
✔ Agency experience is a plus