HR Specialist

2 weeks ago

Indore, Madhya Pradesh, India Creativefuel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: HR Executive

Location: Indore

Company: Creativefuel

Department – Community Department

KRAs (Key Responsibility Areas)

1. Recruitment & Resource Management

  • Hire for core Community roles: Creator Managers, Community Executives, and Support roles.
  • Build and maintain a
    backup talent pool
    for all active roles.
  • Align hiring strategy with upcoming IPs, campaigns, or creator requirements.

2. WFH Creators – Onboarding & Payroll

  • Handle onboarding of WFH creators, including collection of necessary documents and agreements.
  • Maintain a tracker of deliverables, payout status, and project timelines.
  • Coordinate with finance to process monthly payments, bonuses, and revisions.

3. Process Building & SOP Ownership

  • Build smooth, clear processes for:
  • Creator onboarding
  • Campaign coordination
  • Team feedback cycles
  • Bonus & performance evaluation
  • Regularly
    audit and improve
    these SOPs for scalability and ease-of-use.
  • Ensure team-wide awareness and adoption of updated processes.

4. Performance Evaluation & Bonus Strategy

  • Set up clear KPIs with team leads for each role.
  • Track team performance on a weekly/monthly basis.
  • Identify high-performers and work with leadership on
    bonus/reward strategies
    .

5. Grievance Handling & Culture Building

  • Be the go-to person for any team or creator conflicts, burnout signals, or concerns.
  • Mediate sensitive issues and escalate when necessary.
  • Lead efforts to build a
    positive, open, and energetic department culture
    .

6. Training & Development

  • Identify learning needs across the department and organize regular training (e.g. content formats, platform trends, soft skills).
  • Build a content bank or guidebook for new team members to ramp up faster
  • Encourage internal sharing sessions and knowledge swaps.

7. Team Engagement & Morale

  • Plan engaging activities — theme days, game breaks, surprise recognitions.
  • Celebrate team birthdays, personal milestones, and campaign wins.
  • Keep the vibe high without letting performance slip.

8. WFH Creator Documentation

  • Collect and manage contracts, NDAs, and ID proofs for all WFH creators.
  • Maintain a secure database for documentation and ensure timely renewals/updates.

9. Exit & Transition Management

  • Plan smooth exits with feedback, role handover, and learnings captured.
  • Update backup plans accordingly and initiate re-hiring if required.
  • Track exits to understand attrition trends and improve retention.

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