HR Specialist
4 days ago
Position: HR Onboarding Specialist
Location:
Indore
Company:
Creativefuel
Type:
Full-time (Onsite)
Experience - 3+ years
About Creativefuel
Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India's most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that
every new team member's journey begins with purpose, clarity, and a lasting impression.
Role Overview
We're hiring an
HR Onboarding Specialist
who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You'll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.
Offer-to-Join Journey:
- Engage with new joiners immediately after the offer is rolled out
- Conduct pre-joining calls and share company culture decks
- Keep them excited, informed, and engaged to ensure zero offer dropouts
Orientation & Induction:
- Host Day 1 sessions to introduce the company, team structure, and culture
- Walk through Creativefuel's vision, mission, and values in an engaging way
- Introduce HR policies, Code of Conduct, KRAs, and performance expectations
Cultural Integration:
- Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
- Coordinate with teams for smooth handovers and warm welcomes
- Include new joiners in key internal rituals, meetings, or townhalls
KRA & Task Planning:
- Share a structured 3-month role-specific task plan
- Coordinate with team leads to align deliverables, training, and checkpoints
Feedback & Review Loop:
- Implement and manage structured day check-ins
- Collect feedback from both new joiners and reporting managers
- Flag off any early red flags to HR leadership
System & Compliance Setup:
- Complete biometric/fingerprint registration
- Ensure onboarding completion on Jarvis, Keka, and internal trackers
- Maintain and audit documentation trail, ID proofs, and verification records
- Coordinate with vendors for background verification
Onboarding Gifts & Experience:
- Plan and deliver customised welcome kits and onboarding swag
- Ensure a delightful and memorable Day 1 experience
Probation & Post-Onboarding Support:
- Track progress through the 3-month probation period
- Ensure timely manager feedback and exit from the onboarding status
Automation & Process Improvement:
- Identify areas to automate and reduce manual load
- Continuously improve the onboarding SOP based on feedback
Reporting & Metrics:
- Track onboarding metrics such as:
- Offer-to-join ratio
- Time-to-productivity
- Onboarding NPS / feedback scores
- Documentation & compliance completion rate
Key Responsibility Areas (KRAs)
- Prevent offer dropouts
through proactive pre-joining engagement
2. Ensure clarity of role, KRA, and company values
from Day 1
3. Deliver a seamless onboarding experience
across all departments
4. Manage all systems, documentation, and HR platforms
for onboarding
5. Create a culture-first experience
using internal tools, gifting, and rituals
6. Own onboarding metrics, flag red flags, and support during probation
What We're Looking For
2–5 years of experience in HR onboarding or HR operations
Strong understanding of Indian HR compliance and onboarding documentation
Hands-on experience with HRMS tools like Keka, Zoho, etc.
Excellent communication and interpersonal skills
Creative mindset to design people-first onboarding journeys
Highly organised with strong attention to detail
Agency experience is a plus
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