Team Leader Operations
3 weeks ago
We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd., a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company:Company Overview:IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings.Equal Opportunity Employer:IGT Solutions is proud to be an equal opportunity employer, committed to fostering an inclusive and non-discriminatory work environment.Job Title: Team Leader – Airlines Process (Domestic)Location: BhopalShifts: Rotational (24x7 environment)Key Responsibilities:- Lead and manage a team of 15–20 members. - Drive team performance across productivity, quality, shrinkage, and attrition. - Provide regular coaching and support to team members. - Review and recommend improvements to processes to enhance performance and CSAT. - Identify training needs and address process gaps. - Monitor performance and conduct weekly coaching sessions. - Handle floor support and escalations. - Ensure achievement of individual contributor (IC) targets. - Maintain AHT levels as per targets across tenure buckets. - Utilize basic computer skills, especially MS Excel.Requirements:- Prior experience in handling international processes. - Experience in team management and supervision. - Excellent verbal and written communication skills in English. - Strong organizational and analytical abilities. - Flexible to work in a 24x7 environment.
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Team Leader – eCommerce Operations
2 weeks ago
New Delhi, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Assistant Team Leader, Seller Operations
6 days ago
New Delhi, India noon Full timeJob Title:Assistant Team Leader, Seller Operations Location:Gurgaon, India Reporting to:Team Leader, Seller OperationsAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine...
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Assistant Team Leader, Seller Operations
3 days ago
New Delhi, India noon Full timeJob Title:Assistant Team Leader, Seller Operations Location:Gurgaon, India Reporting to:Team Leader, Seller OperationsAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine...
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Team Leader
3 weeks ago
New Delhi, India IVS Study Links Full timeCompany DescriptionIVS Study Links is the leading educational consultancy in Kerala, India with over a decade of experience. Our team of experts guides students through the entire process, helping them find the best-fit universities. Known for our personalized approach, we ensure every student's unique needs and goals are met. Our commitment to excellence...
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Team Leader
3 weeks ago
New Delhi, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – Operations
2 weeks ago
New Delhi, India Mergen infotech Full timeRole : Team Leader – Operations (International Outbound Sales)Location: Bangalore (Work from Office)Shift: Night Shift – 8:00 PM IST to 5:00 AM ISTEmployment Type: PermanentCompany: Mergen Infotech LLCWebsite : www.mergeninfotech.comAbout Mergen Infotech Pvt LtdMergen Infotech Pvt Ltd is a global IT & BPO solutions company specializing in lead...
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Team Leader
3 weeks ago
New Delhi, India Synergy Plus Business Consulting Group Full timeAbout the RoleWe are looking for an experiencedTeam Leader – US Loan Operationsto lead a team responsible forLoan Notice Tagging, Past Dues, and Exception Reporting. The ideal candidate will have hands-on experience inUS Loan Operations, a strong understanding ofCLO loans, and proven expertise in managing teams in a dynamic, high-volume environment. Key...
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Team Leader – Operations
1 week ago
New Delhi, India Mergen infotech Full timeRole :Team Leader – Operations (International Outbound Sales) Location:Bangalore (Work from Office) Shift:Night Shift – 8:00 PM IST to 5:00 AM IST Employment Type:Permanent Company:Mergen Infotech LLC Website :www.mergeninfotech.comAbout Mergen Infotech Pvt LtdMergen Infotech Pvt Ltd is a global IT & BPO solutions company specializing inlead generation...
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Team Leader – Operations
2 days ago
New Delhi, India Mergen infotech Full timeRole :Team Leader – Operations (International Outbound Sales) Location:Bangalore (Work from Office) Shift:Night Shift – 8:00 PM IST to 5:00 AM IST Employment Type:Permanent Company:Mergen Infotech LLC Website : Mergen Infotech Pvt LtdMergen Infotech Pvt Ltd is a global IT & BPO solutions company specializing inlead generation ,customer support ,...
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Operation Sales Team leader
3 days ago
Delhi, Delhi, India Konexions Backoffice Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionKonexions Backoffice Services Pvt Ltd, established in 2007, is a leading outsourcing company headquartered in New Delhi, India. The company specializes in providing top-notch Business Process Management (BPM) services, including Backoffice operations, ITES, Recruitments & Staffing, Relationship Management, Sales, and Banking & Financial...
