Specialist QA

7 hours ago

Sahibzada Ajit Singh Nagar, India Everise Full time
Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today

Position Purpose: The Specialist - Quality Assurance is responsible for ensuring that all calls adhere to the quality guidelines as set forth by the client and by Everise. The QAR achieves this objective by constantly monitoring the associates’ transactions, scoring these monitors, and providing active personal coaching and feedback to the associates. Job Requirements: • Monitor/audit each assigned associate in accordance with Everise and client requirements • Work with supervisors and management to ensure that all associates are meeting quality standards • Provide training as needed to both new hires and experienced associates • Attend and contribute to both internal and client calibration sessions • Remain knowledgeable on project information by keeping training manual and memos updated, and taking calls on assigned engagement(s) • Any other duties and responsibilities assigned by management of the company Qualifications: • At least 1 year customer service and/or sales experience, preferably in a call center environment • High school diploma or equivalent required. Some college preferred • Proficiency in Microsoft Office applications, especially MS Word and Excel • Excellent oral and written communication skills • Detailed-oriented • Analytical skills • Exceptional motivational and interpersonal skills • Able to work independently • Flexible Schedule • Dependability regarding completion of assignments and attendance

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

  • Quality assurance specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India FINVASIA Full time

    Job Profile- Quality Analyst Job Location- Mohali Job Brief: We are looking for an experienced Quality Analyst to join our team. The successful candidate will have to collaborate with various project teams to perform and validate our products to meet the organization's quality standards. Roles & Responsibilities: Develop and execute test plans to...

  • Customer Success Specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India Biorev Studios | 3D Rendering Studio Full time

    Customer Service Representative (Outbound Calling)– HVAC Call Center ProcessLocation: MohaliType: In-house, Full-timeShift: US Shift (Night) - 6:30pm - 4:30am IST All the Saturdays are working during summers due to high volume of appointments.Job OverviewWe are looking for a highly motivated and detail-oriented Customer Service Representative to join our...

  • Customer Success Specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India Biorev Studios | 3D Rendering Studio Full time

    Customer Service Representative (Outbound Calling)– HVAC Call Center ProcessLocation: MohaliType: In-house, Full-timeShift: US Shift (Night) - 6:30pm - 4:30am IST All the Saturdays are working during summers due to high volume of appointments.Job OverviewWe are looking for a highly motivated and detail-oriented Customer Service Representative to join our...

  • Quality Assurance Specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India FINVASIA Full time

    Job Profile- Quality Analyst Job Location- Mohali Job Brief: We are looking for an experienced Quality Analyst to join our team. The successful candidate will have to collaborate with various project teams to perform and validate our products to meet the organization's quality standards. Roles & Responsibilities: Develop and execute...

  • Quality Assurance Specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India FINVASIA Full time

    Job Profile- Quality Analyst Job Location- Mohali Job Brief: We are looking for an experienced Quality Analyst to join our team. The successful candidate will have to collaborate with various project teams to perform and validate our products to meet the organization's quality standards. Roles & Responsibilities: Develop and execute test plans to ensure...

  • Quality Assurance Specialist

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India FINVASIA Full time

    Job Profile- Quality AnalystJob Location- MohaliJob Brief:We are looking for an experienced Quality Analyst to join our team. The successful candidate will have to collaborate with various project teams to perform and validate our products to meet the organization's quality standards.Roles & Responsibilities:Develop and execute test plans to ensure that all...

  • Quality Assurance

    1 week ago

    gautam buddha nagar, India BIG Language Solutions Full time

    Quality Assurance (QA) Specialist Position: Quality Assurance (QA) Specialist Experience Required: 3+ Years Start Date: Immediate Location: Noida Employment Type: Full-Time To support the quality and accuracy of multilingual projects by applying linguistic expertise and meticulous review processes, ensuring all deliverables meet client and company...

  • Eld Support Executive

    2 weeks ago

    Sahibzada Ajit Singh Nagar, Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - Assist drivers with **logbook corrections, HOS (Hours of Service) compliance, and FMCSA regulations**. - Handle queries related to **DVIR, IFTA reports, VIN mismatch, device connection issues, and log certifications**. - Train drivers and clients on proper usage of ELDs and portal functions. - Escalate technical issues to the...

  • QA and Training Specialist

    2 weeks ago

    Prahlad Nagar, Ahmedabad, Gujarat, India Jaynik Eduserve Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Company Overview:Jaynik Eduserve is a product-based EdTech company revolutionizing education management. Our comprehensive ERP platform is used by universities, colleges, and schools to streamline academic, administrative, and financial operations. We're passionate about building scalable, user-friendly, and impactful software that transforms the way...

  • QA Test Specialist: Manual Testing

    6 hours ago

    Ashok Nagar, India Nasdaq Full time

    Your role and responsibilities: You will chip in to multi-functional across the globe, delivering critical solutions and services to world-leading and award winning Market Surveillance Products. You will be responsible for significant technical work and internal stakeholder interaction and multi-functional interaction. Furthermore, you will:   You need...