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QA and Training Specialist

2 weeks ago

Prahlad Nagar Ahmedabad Gujarat, India Jaynik Eduserve Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Company Overview:

Jaynik Eduserve is a product-based EdTech company revolutionizing education management. Our comprehensive ERP platform is used by universities, colleges, and schools to streamline academic, administrative, and financial operations. We're passionate about building scalable, user-friendly, and impactful software that transforms the way education is delivered.

Key Responsibilities:

Quality Assurance (Q/A):

  • Review and analyze system specifications and requirements documents.
  • Execute manual and automated test cases and identify bugs or usability issues.
  • Collaborate with developers, product managers, and stakeholders to understand project scope and improve software quality.
  • Report defects clearly and track them through resolution using bug tracking tools.
  • Perform regression, smoke, and performance testing as needed.
  • Assist in creating and maintaining QA documentation, including test plans, test cases, and test scripts.

Software Training and Support:

  • Develop training materials, user manuals, quick reference guides, and video tutorials for internal and external users.
  • Conduct live and virtual training sessions, webinars, and onboarding workshops.
  • Provide post-training support and gather feedback for continuous improvement.
  • Collaborate with Product and Support teams to stay updated on software changes and new features.
  • Act as a liaison between technical teams and non-technical users, translating complex concepts into easy-to-understand instructions.

Qualifications:Education and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 1+ years of experience in software quality assurance and/or user training.
  • Experience with QA tools and bug tracking software.
  • Familiarity with software documentation and training content creation tools.

Skills:

  • Strong attention to detail and analytical skills.
  • Excellent verbal and written communication abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Familiarity with Agile/Scrum methodologies is a plus.
  • Technical writing and public speaking/presentation skills.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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