Provana - Leadership Role - US Healthcare
1 week ago
Job Description:- Handle large scale program management and end to end delivery including client SLA delivery, Client relationship management and ensuring desired profitability.- Drive continuous improvement and transformation plan for clients using six sigma and L.E.A.N. methodologies.- Improve the operational systems, processes, and policies in support of the clients' SLAs. - Maintain adequate and appropriate staffing patterns based on client needs and volumes. - Organize and develop periodic budget data with the management for maintaining accurate operational finances.- Conduct cost benefit analysis of the projects including feasibility studies, assessment of the requirements, adaptation, and interface.- P&L ownership - oversee financial management of the processes and work with respective departments in terms of cost and profitability.- Manage all activities to ensure completion of project within the time and cost parameters and effective resource utilization to maximize the output.- Propose and execute innovations in process improvements and optimize performance of the operations. - Effective and timely coordination and communication with the support functions (Admin, HR, IT, Finance,Sales) - Ensuring compliance with relevant regulations, standards, and industry best practices, and implementing risk management strategies to mitigate operational risks.Team Management - Directing, leading and motivating workforce; imparting continuous job training for accomplishing greater operational effectiveness / efficiency.- Drive/Create an inclusive, transparent, and collaborative culture in the teams. - Drive long term talent strategy for the organization, including talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.- Manage and create a structure aligned to create best in class client experience and create long term value for Provana.:Preferred Candidate Profile - Academic qualification for this role is a graduate in any stream. MBA would be an added advantage.- Minimum 18 years of experience in relevant field of which minimum of 2 years should be in a director or above role.- Excellent time management skills and multi-tasking ability - Strategic thought leadership to grow business. - External and internal stakeholder management - Valid US visa. - Should be open to do frequent travel to US to attend conference / meet clients. - Comfortable to work from office with flexibility of working in 24-7 environment. (ref:iimjobs.com)
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