Customer Success Associate
4 days ago
TLDRType:Hybrid Office Location - Bavdhan, Pune CTC -Upto 5LPA Experience -1+ Years Job Description - Engage with customers, understand their needs, advise them, and solve their problems. Serve as a key intermediary between our customers and the Product/Engineering teams. Please note that the night shift will be scheduled between 5 pm and 2.30 am.Who are we? Founded by a 2X Entrepreneur and 2 IIT-R graduates, We are a Generative AI SaaS Product that is changing how SMBs and Social media marketers create content for their Social Media Platforms. Our AI makes Ready-to-use Social media posts down to the Images, Carousel, and Videos from 1-liner text input, or a Shopify/E-Com product.We are used by >100,000 users every month with the bulk of our customers being global. We are Angel-funded (by one of the most respected VCs in India).What You'll Be DoingEngage with customers, understand their needs, advise them, and solve their problems. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Answering pre-sales questions of potential customers, following up with them, and helping in onboarding. Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn. Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.Qualifications Excellent communication and problem-solving skills Ability to work independently and as part of a team Experience working in customer service or related fields Bachelor's degree in Business, Marketing, Engineering or a related field Minimum 1 years of experience in a night shift customer support role
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Customer Success Associate
4 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
2 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...
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Customer Success Associate
4 weeks ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Associate - Customer Success
7 days ago
New Delhi, India InstantPay Full timeA customer success associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...
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Customer Success Associate
4 days ago
New Delhi, India Celoxis Full timeAre you aproblem solver with a passion for helping customers succeed? Use yourcommunication skills and troubleshooting abilityto delight thousands of users worldwide! As aCustomer Success Associate, you’ll work closely with ourco-founders and product specialiststo ensure our product becomes a key part of our customers' business success. What Your Week...
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Customer Success Associate
1 week ago
New Delhi, India Axestrack Full timePosition :Customer Success Associate Location : Jaipur Job Type : Full Time About Company: Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner’s Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are...
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Customer Success Manager
3 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Technical Customer Success Associate
1 week ago
New Delhi, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
4 weeks ago
New Delhi, India Axestrack Full timeAbout Company: Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner’s Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our...
